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Team Lead-Presales

Team Lead-Presales

ConfidentialBengaluru / Bangalore
5 days ago
Job description

Key Responsibilities :

  • Lead, mentor, and manage a team of presales executives / senior executives to meet lead qualification and conversion goals.
  • Monitor daily performance and optimize productivity using data dashboards and CRM platforms.
  • Utilize calling tools for lead management and effective customer engagement.
  • Analyze customer behavior to refine engagement scripts and targeting strategies.
  • Motivate the team with goal-setting, performance tracking, and coaching to drive results.
  • Generate performance reports in Excel (pivot tables, VLOOKUPs, dashboards) and present insights to management.
  • Collaborate cross-functionally with Marketing and Sales teams for better funnel alignment.
  • Deliver presentations on team performance, challenges, and improvement plans.

Must-Have Skills :

  • Minimum 2 years of presales experience with team handling responsibilities.
  • Strong hands-on experience with Excel (pivot tables, formulas, dashboards).
  • Working knowledge of calling / CRM tools such as Leadsquared, Exotel, Ameyo, etc.
  • Understanding of customer psychology, lead conversion, and funnel management.
  • Excellent team management, leadership, and motivational skills.
  • Strong presentation and communication skills.
  • Goal-oriented with a history of achieving or exceeding targets.

    • Preferred Qualifications :

  • Bachelors degree (MBA preferred).
  • Industry experience in EdTech, Real Estate, Insurance, or other B2C sectors.

    • Skills Required

    VLOOKUP), Customer Behavior Analysis, Presales Management, CRM Tools (Leadsquared, Advanced Excel (Pivot Tables

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    Team • Bengaluru / Bangalore