Job Role :
Study Abroad Counselor with a focus on providing exceptional learner experiences.
As a Senior Admission Counsellor - Study Abroad , you will be responsible for establishing meaningful connections with potential learners, cultivating genuine interest in upGrad's programs, and serving as the link between leads and Admission Counsellors.
The key responsibilities of this role include :
- Engaging with assigned leads to qualify them and build rapport.
- Scheduling Video Counselling sessions and coordinating schedules.
- Developing and implementing strategies to meet weekly revenue targets.
Required Skills and Qualifications :
To succeed in this role, you will need :
2 years of Edtech-sales experience, preferably in Study Abroad, with a minimum graduation requirement.Excellent verbal communication skills in English, with the ability to listen effectively, build trust, and approach situations with patience and empathy.A strong understanding of sales principles and techniques, with the ability to apply them in a fast-paced environment.Benefits : This role offers :
Competitive compensation package.Opportunities for professional growth and development.A dynamic and supportive work environment.Other Requirements :
In addition to the above requirements, you will need :
Ability to work a 6-day week.Strong time management and organizational skills.Proficiency in Microsoft Office Suite, particularly Excel and Word.Key Performance Indicators :
Success in this role will be measured by your ability to :
Meet and exceed weekly revenue targets.Consistently deliver high-quality customer service.Develop and maintain effective relationships with colleagues and stakeholders.