We're seeking a hands-on leader to help scale our operations and culture engine. This role blends operational leadership, employee experience design, and culture stewardship across various functions.
Key Responsibilities
- Oversee core services : onboarding, policy guidance, performance management, and lifecycle support.
- Ensure compliance with labor laws and regulatory frameworks.
- Champion a values-driven culture rooted in autonomy, agility, and integrity.
- Lead employee engagement, retention, and learning initiatives that drive morale and career growth.
- Act as a trusted advisor and first point of contact for relations, conflict resolution, and grievance handling.
- Standardize workflows and drive automation to reduce manual effort and improve speed and accuracy.
- Use metrics, feedback loops, and service data to continuously improve delivery.
- Foster a high-performance culture rooted in accountability, service excellence, and innovation.
This is a rare opportunity to shape the backbone of a mission-driven organization. You'll work directly with leadership, influence how teams grow and operate, and build a culture that's as resilient as our technology.