Global IT Infrastructure ManagerMNR Solutions • Hyderabad
Global IT Infrastructure Manager
MNR Solutions • Hyderabad
24 days ago
Job descriptionOversee design, deployment, and maintenance of networks, servers, cloud (Azure, Microsoft 365), virtualization (VMware), and security systems. Ensure system reliability, high availability, and robust disaster recovery. Lead critical incident response and resolve issues with urgency. Drive / oversee projects as needed. Manage helpdesk operations and ensure a world-class user support experience. Implement ITSM practices to continuously improve service quality. Foster a user-centric culture of responsiveness and reliability. Partner with external service providers to ensure consistent delivery of infrastructure services, timely resolution of issues, and full compliance with performance commitments. Develop and enforce cybersecurity policies, firewalls, and monitoring practices. Ensure compliance with regulatory requirements and industry standards. Manage global vendor partnerships, contracts, and SLAs. Own infrastructure budgets, resource forecasting, and reporting to leadership. Lead, mentor, and develop a high-performing IT team. Encourage collaboration, knowledge sharing, and professional growth. Promote accountability and a culture of technical excellence. 8+ years of IT infrastructure experience, including 3+ years in a leadership / manager role. Strong global or multi-site exposure. Ability to support work across multiple time zones. Deep expertise in networking, server administration, cloud platforms (Azure, Microsoft 365), virtualization (VMware), and cybersecurity. Proven experience managing large-scale IT initiatives and projects. Excellent communication, stakeholder management, and leadership skills. Bachelor's or Master's degree in Computer Science, Information Systems, or related field. Certifications (Microsoft 365, Azure, Cisco, PMP, ITIL) strongly preferred.
Position : IT Infrastructure Manager
Experience : 8+ Years (3+ Years in a Leadership Role)
Key Responsibilities :
Strategic Leadership :
- Define and execute the global IT infrastructure roadmap.
- Evaluate and implement emerging technologies to support business growth.
- Align infrastructure capabilities with long-term business objectives.
Infrastructure & Operations :
Service & Support :
Security, Risk & Compliance :
Vendor & Budget Management :
People Leadership :
Qualifications & Skills :
(ref : hirist.tech)
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