This job offer is not available in your country.
Support Operations Specialist for AI Product | Remote | UK timings | Multiple positions
GoZupees — Building AI Agents for TomorrowBelgaum, IN2 days ago
Job type
- Remote
Job descriptionRespond to customer queries via email and chat within SLAs. Log, categorize, and close tickets with accuracy and clarity. Troubleshoot first-level issues with AI agent setup or usage. Escalate complex cases with full context and documentation. Identify recurring issues and update FAQs or SOPs. Meet key performance metrics like First Response Time and CSAT. 3+ years of experience in email / chat-based support or support operations. Excellent written English with a professional, neutral tone. Familiarity with tools like Zoho Desk, Freshdesk, or Zendesk. Strong ownership, attention to detail, and calm problem-solving approach. Awareness of data privacy and basic GDPR principles. Prior exposure to SaaS or AI product support. Experience serving UK, US or European clients. Process-driven and strong in documentation. Remote-first role (Preference : Gurgaon / NCR). Comprehensive AI product training as part of onboarding. Opportunity to work on a fast-growing AI product with global reach. Clear progression to L2, QA, or Client Success roles.
Multiple Positions
- Remote
- Full-Time
Company : GoZupees (Project Atlas – Agentic AI)
Location : Remote (Preference : Gurgaon / NCR)
About GoZupees
GoZupees builds AI Agents for small businesses in the UK, helping them automate conversations, capture leads, and deliver human-like customer support.
Role Overview
We’re hiring Support Operations Specialists to manage email and chat support for UK-based clients. You’ll ensure timely, accurate, and empathetic responses while maintaining ticket hygiene and following escalation protocols.
Key Responsibilities
What You’ll Bring
Preferred Experience
What We Offer
How to Apply
Apply directly on
or send your CV to careers@gozupees.com with the subject line : Application – Support Operations Specialist
Create a job alert for this search
Ai Specialist • Belgaum, IN
Related jobs
Multiple Positions • Remote • Full-Time.GoZupees (Project Atlas – Agentic AI).Remote (Preference : Gurgaon / NCR).AI Agents for small businesses in the UK, helping them automate conversations, captu...Show moreLast updated: 2 days ago
We are looking for a customer-centric Social Media Strategist to join our Enablement team, focusing on delivering a high-quality, white-glove social media service as part of our Managed Services of...Show moreLast updated: 12 hours ago
- Promoted
- New!
Support Operations Specialist for AI Product
GoZupees — Building AI Agents for TomorrowBelgaum, Karnataka, India Company : GoZupees (Project Atlas – Agentic AI).Location : Remote (Preference : Gurgaon / NCR).GoZupees builds AI Agents for small businesses in the UK, helping them automate conversations, capture le...Show moreLast updated: 9 hours ago
- Promoted
AI Growth Hacker – SMB Client Acquisition
BayInfotechBelgaum, IN Custom Chatbots & Automations).To apply, share one page on how you landed service clients before (with metrics) and a short Loom (.
Win a steady stream of small- and medium-sized businesses that nee...Show moreLast updated: 17 days ago
- Promoted
Technical Support Specialist
AppLogic NetworksBelgaum, IN As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally.
Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago
- Promoted
Senior Technical Consultant (AI & Integrations)
89 SolutionsBelgaum, IN About Moveworks & 89 Solutions.Enterprise Agentic AI platform.IT, HR, Finance, Marketing etc).It offers an AI assistant that integrates with all applications in a company and helps employees to fin...Show moreLast updated: 30+ days ago
- Promoted
Support Operations Specialist for AI Product | Remote | UK timings | Multiple positions
GoZupees — Building AI Agents for Tomorrowbelgaum, karnataka, inRemote
- Promoted
- New!
Social Media Content Specialist (US Shift) || Remote Work
BirdeyeBelgaum, INRemote
- Promoted
Google Ads & Meta Ads Specialist
HegemonicBelgaum, IN Our mission is simple : build performance-driven advertising systems that scale revenue and dominate markets.As we continue to grow, we are seeking an.
You will take full ownership of campaigns acros...Show moreLast updated: 1 day ago
- Promoted
Content Specialist
Asmi AIBelgaum, IN Asmi is an AI Chief of Staff designed for top operators.Living inside your inbox and calendar, Asmi scans emails, preps meetings, and catches signals before you do.
It is not just another tool, but ...Show moreLast updated: 1 day ago
- Promoted
Automation and AI Specialist
Modern RequirementsBelgaum, IN We are an innovation-driven organization committed to enhancing business efficiency and decision-making through automation and AI.
Our environment encourages experimentation, collaboration, and data...Show moreLast updated: 3 days ago
- Promoted
Marketing Operations Specialist – Integrations & Automation
BrightEdgeBelgaum, IN BrightEdge is the world's leading enterprise SEO and content optimization platform, trusted by over 1,700 global brands including Microsoft, Adobe, and Netflix.
Our AI-powered platform helps enterpr...Show moreLast updated: 9 days ago
- Promoted
AI Opportunity-Systems Analyst Able to Write Complex Business Requirements in polisthed US Native English
AtigroBelgaum, IN ERP web and mobile application modules.You must have experience in creating complex, finished business requirement documents at a high US English level without AI assistance.This role includes the ...Show moreLast updated: 30+ days ago
- Promoted
Customer Support & Admin Specialist
PropertyLoopBelgaum, IN Job Title : Customer Support & Admin Specialist.Remote (India-based preferred).Full-Time | Monday–Friday 9am–6pm UK | Alternate Saturdays 9am–4pm.
Competitive | Based on Experience.London’s fastest-g...Show moreLast updated: 30+ days ago
- Promoted
Solution Specialist
World Wide TechnologyBelgaum, IN Solution Specialists lead several of the pre-sales processes for qualified services opportunities.WWT’s Sales organization is responsible for creating and qualifying business opportunities.The Solu...Show moreLast updated: 30+ days ago
- Promoted
Responsible AI
EXLBelgaum, IN We are seeking a highly skilled and principled Responsible AI Evaluator to assess, audit, and ensure the ethical development and deployment of AI models across the enterprise.This role spans tradit...Show moreLast updated: 30+ days ago
- Promoted
Technical Consultant (AI & Integrations)
89 SolutionsBelgaum, IN About Moveworks & 89 Solutions.Enterprise Agentic AI platform.IT, HR, Finance, Marketing etc).It offers an AI assistant that integrates with all applications in a company and helps employees to fin...Show moreLast updated: 11 days ago
- Promoted
Support Specialist
Vista Applied Solutions Group IncBelgaum, IN Hiring for Support Specialist | Long term Contract | Remote.Title : Support Specialist – Horizon VDI.Provide Level 1–3 support for Horizon VDI user issues, including session performance, access, pri...Show moreLast updated: 13 days ago
- Promoted
Senior AI Engineer
Nous InfosystemsBelgaum, IN Nous Infosystems is a CMMI® Level 5 and ISO 9001 : 2000 certified global information Technology Company with expertise in providing quality software solutions and IT-enabled support services to a wid...Show moreLast updated: 3 days ago
- Promoted
Junior AI Developer – Agentic Systems (2 to 4 yrs)
AIMLEAPBelgaum, IN Junior AI Developer – Agentic Systems (WFH).Tech in Computer Science, AI / ML, or related field.Hands-on programming experience in.
FastAPI, LangChain, LlamaIndex.LLM reasoning, prompt design, and too...Show moreLast updated: 3 days ago
- Promoted
Horizon VDI Support Specialist
Mastech DigitalBelgaum, IN Job Title : Horizon VDI Support Specialist.Need someone who will serve as the primary technical resource for supporting and maintaining the.
VMware Horizon VDI platform across all levels of the suppo...Show moreLast updated: 3 days ago
- Promoted
Technical Support Specialist
NIKSUNBelgaum, IN Job Title : Junior Engineer, Technical Support, tier 2.NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks...Show moreLast updated: 30+ days ago