Technology Head - SMBian OS

Head of Technology - SMBian OS

Company: SMBIAN (a subsidiary of SMB Catalyst)

Location: Mumbai, India | Type: Full-time | Leadership

About SMBIAN

SMBIAN is building an Agentic AI Operating System for SMBs, enabling businesses to automate finance, operations, productivity, and growth workflows through purpose-built AI agents integrated with ERP systems, WhatsApp, email, and enterprise applications. Our MVP is live with early tenants, and we are scaling toward large multi-tenant deployments.

Role Overview

We are hiring a Head of Technology to lead architecture, AI infrastructure, and engineering execution for the SMBIAN platform. This is a hands-on builder-leader role responsible for building scalable cloud-native systems, developing local/private LLM pipelines, and enabling AI agents to continuously learn and adapt to real business workflows.

Key Responsibilities

• Architect and scale a multi-tenant, cloud-native platform (Kubernetes/GCP) capable of serving hundreds of SMB customers
• Build local LLM pipelines — fine-tuning, evaluation, deployment, and continuous learning systems tailored to business-specific agent workflows
• Design systems that create business context from enterprise applications (ERPs, accounting systems, CRM tools, communication platforms) to power intelligent agent decision-making
• Develop agent orchestration, tool integrations, and intelligence workflows enabling autonomous business agents
• Lead and mentor the engineering team while partnering closely with the founder on the long-term technology roadmap
  

Requirements

• 5+ years building production backend/cloud systems
• Strong experience designing scalable distributed architectures (Kubernetes, microservices, cloud platforms)
• Hands-on experience with LLM fine-tuning, model serving, and agent-based systems
• Understanding of enterprise data context creation — integrating ERPs, business applications, and operational datasets into AI/agent workflows
• Ability to lead teams while remaining deeply hands-on technically

Skills Required
Microservices, Kubernetes, Gcp, distributed architectures