Sr. / Lead ServiceNow Developer

Sr. ServiceNow Developer

FedTec is seeking a skilled Sr. ServiceNow Developer to design, develop, and implement custom applications, workflows, and integrations to support business process automation and enhancement to service delivery in ITSM, ITOM and ITAM application scope. Generic responsibilities include configuring the platform, scripting with JavaScript and Glide, integration with third party applications, performing testing and deployment.

Location : India (100% Remote)

Shift Timings : 10 : 30 pm IST - 7 : 00 AM IST

Key Responsibilities :

Developing, configuring, and customizing the ServiceNow platform to fit business requirements in ITSM, ITAM (HAM, SAM) and ITOM.

Writing clean, efficient, and maintainable code to support implementation.

Expertise in ServiceNow Discovery, MID Server and CMDB (Configuration Management Database) , ensuring accuracy, health, and integration with discovery tools.

Support integrations between ServiceNow and third-party systems, ensuring seamless data flow and process automation.

Provide technical expertise in incident, problem, change, request, asset, and operations management within the ServiceNow ecosystem.

Monitor platform performance, troubleshoot issues, and recommend improvements for scalability and efficiency.

Document technical solutions, configurations, and standard operating procedures.

Stay current with ServiceNow releases, features, and best practices to drive continuous improvement.

Qualifications :

Minimum one CIS in any of scope i.e. ITSM, ITOM or ITAM

8-10+ years of hands-on experience implementing and supporting ServiceNow modules .

Strong knowledge of CMDB, Discovery, Service Mapping, and integrations .

Experience with scripting (JavaScript, Glide API) and workflow automation within ServiceNow.

Excellent problem-solving, analytical, and communication skills.

Ability to work independently and collaboratively with cross-functional teams.

Visit fedtec.com to learn more about who we are and where you can make an impact!

Commitment to Non-Discrimination

As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions.

If you feel that your qualifications, talents, and values align with our culture, we welcome you to apply by submitting your resume today!