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Order Management Professional

Order Management Professional

ConfidentialBengaluru / Bangalore
30+ days ago
Job description
  • Processing sales orders for the companys sales divisions.
  • Developing documentation related to support.
  • Planning inventory control.
  • Arranging distribution of products.
  • Solving problems in cases of product returns.
  • Placing orders, processing return requests, and entering credits.
  • Handling customer inquiries regarding product information, ordering procedures, special orders, pricing, quotes, problems, returns, and shipping.
  • Communicating with customers about order status, any delays, or problems with their requests.
  • Serving as a liaison with third-party delivery services to coordinate deliveries and resolve problems.
  • Providing information and assistance as needed to inventory and warehouse personnel to expedite processing of damaged and defective merchandise.
  • Performing additional duties as required or requested.

    • Desired Candidate Profile

    • The candidate should possess minimum of 1-3 years of experience in an international process;specialization in Order Management is preferred.
    • Should be a fast learner.
    • The candidate should possess relationship management skills since the job will involve liaising with customers and US stakeholders.
    • The candidate should have the ability to multitask, prioritize, learn more, and be flexible.

      • Role :   Account / Relationship Management - Non Voice

      Industry Type :   BPM / BPO

      Department :   Customer Success ,  Service & Operations

      Employment Type :   Full Time, Permanent

      Role Category :   Non Voice

      Education

      UG :   Any Graduate

      PG :   Any Postgraduate

      Skills Required

      Sales Order Processing, Purchase Order, Order Fulfillment, Order Management, Relationship Management

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    Order Management • Bengaluru / Bangalore