E-Commerce & Operations Manager

About us / Company overview : PEP is a dynamic personal care company that proudly houses two innovative brands –mCaffeine & Hyphen. With a passion for creating high-performance, conscious, and consumer-loved products, we are redefining the way personal care is experienced. While mCaffeine is India’s first caffeinated personal care brand, loved for its energizing and playful approach, Hyphen is built on the philosophy of simplifying skincare through science-backed formulations. Together, our brands reflect PEP’s mission to deliver quality, creativity, and care to millions of consumers. We believe in Confidence over all skin & body biases.Come, join the pack!Job Summary : We’re looking for a highly driven E-Commerce professional to manage and scale our presence across key online marketplaces. This role demands sharp execution, strong analytical skills, and the ability to thrive in a fast-paced, performance-focused environment.Key Responsibilities : Manage and optimize product listings across Amazon, Flipkart, Myntra, and other top marketplacesOwn A+ Content, brand storefronts, and on-platform merchandising to maximize visibility and conversionsExecute and optimize performance marketing campaigns on e-commerce and quick commerce platformsOversee daily operations including inventory hygiene, pricing, promotions, and order healthMonitor platform metrics and generate insightful reports using Excel / dashboards to drive business decisionsWork closely with Content, Marketing, Finance & Supply Chain teams to ensure smooth execution and availabilityHandle platform escalations, customer queries, and operational issues with quick turnaroundWhat You’ll Bring : 1-3 years of E-commerce operations experience preferred in D2C / FMCG / Beauty & Personal CareStrong understanding of marketplace algorithms, levers, and growth strategiesHands-on expertise with Excel and data dashboardsOwnership mindset, hustle, and the ability to manage multiple prioritiesExcellent communication and stakeholder management skillsWhy Join Us?Fast-growing D2C business with real ownership and visibilityDynamic work culture with endless learning opportunitiesOpportunity to make a direct impact on brand growthSocial Media handles : Websites -https : / / www.Mcaffeine.Com / pages / about-us&https : / / letshyphen.Com / pages / about-usLinkedIn -https : / / www.Linkedin.Com / company / mcaffeine / mycompany / &https : / / www.Linkedin.Com / company / letshyphen / Instagram -https : / / www.Instagram.Com / mcaffeineofficial / &https : / / www.Instagram.Com / letshyphenContact us : career@mcaffeine.comcareer@letshyphen.Com