Senior Manager of Site Reliability Engineering

Description

Guide and shape the future of technology at a globally recognized firm driven by pride in ownership.

As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Employee Platforms team you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your teams strategic planning driving continual improvement in customer experience resiliency security scalability monitoring instrumentation and automation of the software in your area. You act in a blameless data-driven manner and navigate difficult situations with composure and tact.

Job responsibilities

• Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features efficiency and stability
• Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
• Drives the adoption of site reliability practices throughout the organization
• Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics
• Drives a culture of continual improvement and solicits real-time feedback to improve the customers experience
• Ensures your team collaborates with other teams within your groups specialization and avoids duplication of work where possible
• Follows blameless data-driven post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes
• Provides personalized coaching for entry to mid-level team members
• Ensures your team documents and shares their knowledge and innovations via internal forums communities of practice guilds and conferences
• Supports the adoption of site reliability engineering best practices within your team
• Should complete SRE Bar Raiser Program

Required qualifications capabilities and skills

Experience with troubleshooting common networking technologies and issues

Preferred qualifications capabilities and skills

Required Experience :

Senior Manager

Key Skills

Lean Manufacturing,Six Sigma,Food Industry,Root cause Analysis,SAP,CMMS,Conflict Management,Maintenance Management,Maintenance,Supplier Management,Team Management,Programmable Logic Controllers

Employment Type : Full-Time

Experience : years

Vacancy : 1