Work Location : Bangalore / Hyderabad / Pune
CRM Analytics Rel Experience : 5+ Years
We are seeking a CRMA Sr. Developer with a strong technical background and extensive understanding and experience in database and analytical tools to join our team. This role offers the opportunity to work with cutting-edge analytics tools like Tableau CRM and Einstein Analytics and make an impact on our data-driven journey.
Key Responsibilities :
- Data Analysis and Insights :
o Utilize Tableau CRM and Einstein Analytics to identify unexpected business outcomes and perform in-depth analysis.
o Experience with other business intelligence (BI), extract-transform-load (ETL), Power BI and other business analytics reporting tools.
Technical Support :o Provide expert support in Tableau CRM, Einstein AI, and analytics tools to ensure optimal utilization within the organization.
Data Design and Analysis Techniques :o Employ data cleansing, statistical analysis, data mining, predictive analysis, and other data analysis techniques to extract valuable insights from extensive datasets.
o Design and configure highly scalable solutions for clients.
Research and Recommendations :o Conduct research and offer recommendations on product components, services, protocols, and standards to enhance data analytics capabilities.
Data Transformation and Visualization :o Collaborate in the design of data transformation processes, data flows, and datasets.
o Create dashboard wireframes and stories to communicate data insights effectively.
o Use methods like data cleansing, statistics, data mining, predictive analysis, and other data analysis techniques to collect and extract insights from large scale data sets.
Required Skills :
Salesforce Expertise : A strong foundation in Salesforce development is essential. Proficiency in Salesforce platform features, data modeling, and configuration is a must.Platform Experience : A minimum of 4 years of hands-on experience working with Salesforce Einstein Analytics and Tableau CRM.Einstein Discovery : Profound understanding of Einstein Discovery from both a functional and technical perspective.Analytical Skills : Strong experience in data analysis with the ability to identify trends and create visualizations with extensive datasets.Business Alignment : Demonstrated ability to align data analytics with business objectives, envision solutions to address business problems, and derive value from data.Scalable Solutions : Experience in building and configuring highly scalable solutions for clients.Proof of Concepts : Capable of creating and delivering hands-on technology proof of concepts.Database Understanding : Strong conceptual understanding and hands on working experience in relational databases, data warehouses, data lakes, and must have good skills in SQL, normalization, and data modeling.Communication Skills : Effective communication skills to collaborate with clients, team members, and stakeholders, including the ability to translate business requirements into technical solutions.Problem-Solving : Strong problem-solving abilities to address complex business challenges and optimize processes.Qualifications :
Bachelor's degree in computer science, Information Technology, or related field.5+ years of experience as Salesforce Einstein Analytics Developer.Certification in Tableau CRM and Einstein Discovery Consultant is highly required and Sales Cloud.Strong communication skills to articulate technical concepts to non-technical stakeholders.