Reviewing the company debtor list.Contacting customers and informing them of their overdue bills.Advising customers on their payment options and suggesting methods of payments.Negotiating suitable payment plans.Maintaining customer payment records.Preparing customer financial statements for banks and the state credit department.Writing final notice warnings to customers when payments are not being made.Instituting legal action when customers fail to pay their debt.Responding to customer queries.Optimal qualification for success on the job is :
- 12th pass and above.
- Must have vehicle and driving license.
- Candidate Must have DRA Certificate.
- Fresher's are most welcome.
Role Proficiencies :
For successful execution of the job, the candidate should possess the following :
- Good communication (both verbal and written) skill in both English and the local language
- Excellent lead generation and conversion skill
- Ability to handle pressure and meet deadlines
- Ability to work successfully as a part of a team
- Bachelors degree in accounting, business management, or a similar field.
- Previous experience working as a Collections Officer..
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Patience and resilience.
- Ready to travel locally for meeting customers during sales calls.
- Should have compatible mobile device with a required Android / iOS version
Skills Required
Collection Management, Debt Management