Mortgage Servicing Specialist

ConfidentialMumbai, India

1 day ago

Job description

TCS BPS IS HIRING FOR Mortgage Servicing role at Mumbai !

Note : Candidates with relevant experience can apply please go through job description first .

Job Role : Mortgage Servicing Specialist

Location : Mumbai Powai

Job Requirement :

Any full-time graduate (10+2+3).

Willingness to work in any Shifts.

Should be comfortable to work in Australian shift .

Good Communication Skills.

Mode of Salary credit should be through bank from all the employers (No Cash in hand)

All educational and employment documents are mandatory to have

Skill Requirement :

Graduate with 2 - 7 years of experience in international mortgage experience
Experience in mortgage servicing, banking or financial services is preferred
Strong understanding of mortgage products, loan processes and financial regulations in Australia.
Good Analytical skills, excellent judgment, logic and reasoning
Being Flexible for working in Multiple Shifts
Computer literate and strong familiarity with credit financial analysis techniques
Excellent verbal and written communication and interpersonal skills

Job Description :

Providing Customer Service through daily interactions to create a relationship of mutual trust and confidence with customers.

Understanding the customers circumstances and matching appropriate solutions through sound knowledge of practices, policies and procedures.

Addressing and resolving customer concerns, inquiries, issues, or complaints.

Preparing correspondence including payoff letters in a manner that reflects Bank policies and guidelines while protecting integrity of the customer

Coordinate with solicitors, settlement agents and brokers for loan payoff, Coordinate with Indexing teams, credit teams etc. whenever required, follow up to meet the TAT requirements

Data entry into systems such as loading direct debit instructions, offsets, or nomination, changing customer information, updating existing loan information, or initiating refunding transactions.

' TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person / agency / partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately.

Skills Required

mortgage servicing, Banking, Financial Services

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Servicing Specialist • Mumbai, India