Associate Travel Operations

Job description

About Us :

Young Edsplorer is a dynamic travel company specializing in organizing experiential learning travel programs for schools and colleges. Our mission is to bridge education and exploration, providing students with enriching experiences that extend beyond the classroom.

Introduction :

We are looking for a detail-oriented individual to join our team as an outbound domestic / international travel manager. The responsibilities of the travel manager include answering travel queried of groups and curating the itineraries, optimizing travel operations, making travel arrangements over the phone or the email,making bookings of hotels, coaches, attractions, dealing with DMC's or on travel booking portals such as rezlive or TBO etx, providing guidance on travel arrangements, and preparing budget reports.

To be a successful travel operations associate, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel manager is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.

Roles & Responsibilities :

Knowledge of USA, Australia, Europe & other international as well as domestic destinations.

VISA formalities for the same.

Experience on GDS and Amadeus.

Negotiating preferred rates with vendors of direct travel.

Handling groups and creating travel itineraries customized.

Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.

Planning travel accommodations, booking flights, hotels,coaches, attractions, car rentals, and coordinating activities.

Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.

Assisting with any travel-related issues that may arise during the tours and managing it

Researching travel deals and evaluating prices and services.

Arranging travel accommodations for business visitors.

Creating, optimizing, and monitoring corporate travel policies.

Preparing travel budget reports.

Analyzing and preparing reports on travel spend.

Requirements :

A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.

A minimum of 3 years experience in the outbound travel industry.

A minimum of 2 years supervisory experience may be preferred.

Certification in travel or hospitality may be advantageous.

Knowledge of travel management processes.

Entertaining day to day on call and mail queries.

To Maintain efficient internal and external coordination.

Hands-on experience on Amadeus GDS tool. Not mandatory.

The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous).

Excellent attention to detail and organizational skills.

Good communication, customer service, and interpersonal skills.

A basic understanding of Geography.

Strong computer skills.

Job Types : Full-time, Permanent

Skills Required

Gds, Amadeus