International Voice Process Analyst

Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 20,21st & 22nd November 2025

We are hiring Associates / Analyst for our Inbound Calling Process (📞 No Sales, No Upselling, No Cross-Selling ).

Role Details :

Designation : Associate / Analyst.

Process : Inbound Calling

Experience : 1 -3 years in International Voice Process / 3-5 yrs in International Voice Process.

Education Eligibility : 12th Pass / Any Graduate / Postgraduate

✅ Mandatory Qualifications :

Excellent verbal & written communication skills

Strong problem-solving mindset

Ability to multitask and deliver results both individually & as part of a team

Key Responsibilities :

Respond to client queries via voice & written communication, ensuring accurate and timely resolutions

Handle inquiries related to products, services, data, and client accounts

Manage multiple client queries efficiently using workflow tools

Maintain accurate records of customer interactions in internal systems

Collaborate with internal teams to resolve client issues effectively

Ensure client satisfaction with service excellence and a customer-first approach

Walk-in Drive Details :

Location : HCLTech, Ambattur, Chennai

Address : HCL AMB-6

104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600076.

Dates : 20,21st & 22nd November 2025

Time : 02 : 00 PM – 05 : 00 PM

Google Maps Link : HR Contacts :

Judith

Sanjay