Manager - Human Resources Business Partner

About the Role

The Manager, HR Business Partner will work closely with business leaders and employees to implement HR programs, provide people-focused guidance, and foster a high-performance culture by overseeing HR strategy and the successful execution of HR programs & initiatives. This position requires a strong understanding of HR practices, leadership skills, and the ability to make informed decisions to support the business unit's needs. The role will cover Employee Engagement, Culture, Talent Management, Total Rewards, and Employee Relations. It reports to the Director, HR Business Partner.

Essential Responsibilities

Partner with local leadership and other relevant stakeholders to align people programs with business needs

Support full-cycle key initiatives, including employee engagement, performance management, people manager training, exit interviews and insights, and more.

Provide hands-on employee relations support, addressing concerns in a timely, empathetic, and compliant manner in consultation with HR leadership

Collaborate on onboarding, retention, and employee experience initiatives with the broader HR team

Coordinate employee feedback mechanisms (e.g., surveys) and assist with action planning and report out to relevant parties

Leverage HR data and reporting tools to support recommendations and identify opportunities for improvement. Drive Quarterly Business Reviews (QBR) to share this data and HR insights with identified department leaders.

Work closely with the broader HR team (Talent Acquisition, Operations, Payroll, and Benefits) to deliver consistent HR support

Assist in resolving and communicating HR-related compliance matters, policy roll-outs, investigations, performance management appeals, compensation management, escalating as needed

Serve as a trusted advisor to business leaders on all people-related matters.

Recommend and own HR quarterly OKRs on matters that improve operations, systems, or processes

Education

Bachelor's degree in Human Resources, Business Administration, or related field (MBA / PGDM a plus)

Experience

10+ years of progressive HR Business Partner experience, preferably in a tech or high-growth environment

Demonstrated sense of strong ownership, time management, able to juggle multiple priorities and work effectively with multiple timezones

Strong working knowledge of Indian labor laws and HR compliance

Experience handling employee relations and coaching managers on performance and engagement

Prior experience supporting a Bangalore or India-based workforce

Familiarity with HR systems such as SuccessFactors, WorkDay, or similar platforms

Knowledge, Ability & Skills

Effective communicator with strong interpersonal and problem-solving skills

An analytical mindset with experience using data to support decisions

Highly organized, proactive, and able to thrive in a fast-paced environment

Comfortable working across time zones and with remote teams

A collaborative team player who reflects Responsive’s values