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Cloud Migration Tech Lead
ConfidentialHyderabad / Secunderabad, Telangana13 days ago
Job descriptionCustomer Success Expertise : Strong background in customer success with a focus on customer-centricity, including experience with both help desk and business teams to drive satisfaction and resolve issues effectively. AWS Expertise : Extensive knowledge of AWS services, with expertise in build, deployment, automation, networking, and security within cloud and hybrid environments. Hands-on experience with cloud-native technologies like Kubernetes, Docker, serverless computing, and CI / CD pipelines Proficiency in infrastructure-as-code tools such as Terraform, CloudFormation, or ARM templates AWS Migration Hub Matilda Experience : Proven experience in utilizing AWS Migration Hub and Matilda to manage cloud migrations, ensuring smooth transitions and minimal disruption. Project Planning and Execution : Skilled in managing cloud projects from inception to completion, including detailed planning, execution, and monitoring of deliverables. Deployment Configuration : Strong experience in deploying and configuring cloud infrastructure to meet organizational requirements and ensure seamless operation. Stakeholder Management : Expertise in managing relationships with technical stakeholders, ensuring effective communication and alignment between teams to meet project and operational goals. Escalation Handling : Proficient in managing and resolving customer issues and escalations, ensuring timely resolution while maintaining customer satisfaction. Technical Acumen : Solid technical knowledge with the ability to understand and solve complex cloud-related issues, driving both operational success and strategic improvements.
Secondary Responsibilities :
- Promote continuous learning and skill development for team members in the cloud domain.
- Oversee the troubleshooting of post-migration issues and provide solutions to any cloud-related problems.
- Contribute to the ongoing optimization and performance improvement of the cloud environment after migration.
- Minimum of 8 to 12 years of IT experience, with at least 5 years in cloud architecture, migration, and implementation projects.
- Bachelors or Masters degree in Computer Science, Information Technology, or a related field.
- AWS Architect certification
Educational Requirements and Certifications :
Technical Skills :
AWS Operational and Monitoring tools
Skills Required
Customer Success
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Cloud Lead • Hyderabad / Secunderabad, Telangana
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