Service Desk Specialist

We Are Hiring – Service Desk (L1) Support | Pune & Bangalore

Looking to work with a global leader in Business Process Management?

We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.

️ Open Positions :

Freshers (Technical Background) – Pune

1+ Years Exp – Pune

3+ Years Exp – Pune & Bangalore

Key Skills Required :

• Strong communication (verbal & written)
• Analytical thinking & problem-solving
• Experience with IT Service Desk / L1 Tech Support
• Basic knowledge of AD, O365, Azure, Networking
• Troubleshooting skills across Windows, Outlook, Teams, VPN , etc.
• Experience using ticketing tools and following ITIL practices
• Ability to manage incidents via phone, email, web, or chat
• 100% Work From Office – No hybrid

Locations : Pune & Bangalore

Shifts : Rotational (US / UK) | 24x7 environment

Notice Period : Immediate to 30 days preferred

Education : Graduation / Post-Graduation with all marksheets & certificates mandatory

Experience Range & CTC :

Freshers – 2.5 LPA Tech background only - Pune

1+ years – Up to 5 LPA – Pune

3+ years – Up to 7 LPA – Pune & Bangalore

Final package will be based on experience, last CTC, and performance in the evaluation process.

Non-Negotiables :

️ Hiring in full swing – priority given to immediate joiners .

Interested or know someone who fits? Let’s connect! share your resume for referral.

#Hiring #ServiceDesk #TechSupport #ITSupport #PuneJobs #BangaloreJobs #L1Support #ImmediateJoiners #JobOpportunity #WorkFromOffice #ITJobs #FresherJobs #ExperiencedJobs #WalkInDrive