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Skincare Consultant
Skincare ConsultantConfidential • Mumbai, India
Skincare Consultant

Skincare Consultant

Confidential • Mumbai, India
12 days ago
Job description

About Clinderma

Clinderma is India's Center of Excellence for Acne Treatment , providing dermatologist-led and root-cause based skincare programs that deliver real, lasting results. We combine modern dermatology with lifestyle guidance and continuous follow-up support to help people rebuild confidence and achieve clear, healthy skin.

We are based in Mumbai and are growing rapidly.

Role : Skin Coach / Skincare consultant (Full-Time)

Location : Mumbai (On-site)

Experience : 0–2 years

Education : BAMS / BSc / Nursing / Life Sciences / Nutrition / Psychology preferred (but open to motivated freshers with strong communication skills)

The Skin Coach is the primary support system for clients during their acne treatment journey. You will guide clients, help them stay consistent, monitor progress, resolve queries, and be their cheerleader through every up and down.

This is a relationship-based, empathy-led role — not sales.

You will work closely with dermatologists and the operations team to ensure every client feels cared for, understood, and supported.

What You'll Do

  • Speak with clients regularly to track skin progress and treatment response.
  • Educate clients on skincare routines, medicine usage, lifestyle changes, and do's / don'ts.
  • Provide emotional support, motivation, and clarity throughout the treatment journey.
  • Update medical and progress notes in the CRM accurately.
  • Coordinate with dermatologists when medical review or prescription change is needed.
  • Ensure high adherence , high satisfaction , and renewals through relationship building.
  • Be the client's go-to support , ensuring they always feel guided and heard.

Who You Are

  • You genuinely care about people and enjoy helping others.
  • You are patient, warm, and a strong communicator.
  • You listen with empathy and explain with clarity.
  • You are organized and comfortable maintaining follow-up routines.
  • You believe in wellness, consistency, and long-term care.
  • Preferred backgrounds (not mandatory) :

    BAMS graduates, Nutrition & Dietetics, Psychology, Nursing, BSc Life Sciences, Skincare or wellness counselors.

    Freshers are welcome — we provide full training .

    Career Growth at Clinderma

    This role is designed to grow into leadership or specialist pathways .

    You can progress into :

  • Senior Skin Coach
  • Skin Coach Team Lead
  • Patient Experience Manager
  • Program Specialist (Skincare / Acne / Root-Cause Protocols)
  • As we scale across India, early team members grow fastest .

    Why This Role Matters

    Acne is emotional.

    Your guidance can help someone regain self-esteem, confidence, and identity .

    You will not just be part of a company —

    You will be part of someone's transformation .

    If this sounds like you — we would love to meet you.

    Skills Required

    Crm

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    Consultant • Mumbai, India

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