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Area service Incharge
JioKozhikode, IN7 days ago
Job descriptionRelationship management Delegation skills Team management Diversity management Problem Solving skills Experience in area / zone for DTH Industry / Device Operations Geography knowledge Domain knowledge of DTH / Cable / Telecom / Devices Understanding of business training requirements
Jio is actively looking to hire candidates for the position Area Service Incharge for Kochi & Trivandrum
Key requirements are
1. Graduation and Diploma in Engineering stream.
2. Experience of 6-10 years in After sales service.
Job Description
- Candidate is responsible for resource planning, recruitment and deployment.
- Partner lifecycle management
- Ensure onboarding quality and take accountability of service deliverables
- Ensure adequate manpower availability
- Monitor daily performance and motivate team and provide proper training
- Visit partners, markets as required
- Gather customer feedback and mentor and counsel manpower
- Motivate partners for timely targets
- Handle escalations and ensure satisfaction
- Coordinate with Sales, Service, Network, Finance teams
- Participate in various Business Activities as required
Skill sets :
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Area Service Incharge • Kozhikode, IN