Conduct market research to understand customer needs, preferences, and trends, and provide insights and recommendations to the organization.Visit customers in the field to build strong relationships, understand their requirements, and resolve any issues they may face.Collect data and customer feedback on product usage and satisfaction to help improve offerings and service delivery.Plan and execute marketing and promotional activities in the field, including conducting product demonstrations and presentations.Ensure accurate and effective representation of the organization's products and services during all field interactions.Requirements
- Experience in field sales, customer service, or a related field.
- Strong knowledge of customer service principles and practices.
- Excellent communication and interpersonal skills for effective customer engagement.
- Strong problem-solving abilities with a keen attention to detail.
- Experience in data collection, analysis, and reporting.
Skills Required
Customer Interaction, Data Collection, Documentation, Time Management