Process Associate, Amazon Freight

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

Are you looking to build and scale a new and growing business with Amazon? Are you interested in managing one of Amazon's newest businesses through its start-up phase? If so, you might be interested in this role with Amazon Freight.

Amazon Freight (Amazon's external facing Freight service) is hiring for Billing & Payments Analyst in India and achieve a truly exception shipper experience in EU and UK regions. Join us in building the next big thing for Amazon.

Key job responsibilities

Primary Responsibilities, include but not limited to :

• Responsible for implementation on new and existing SOPs
• Identify operational barriers and dive deep on root causes, provide feedback and innovative solutions to enhance productivity and efficiency
• Support shippers by researching on invoice disputes and providing resolutions within SLA
• Support enterprise shippers through tickets and escalations
• Reconcile invoices and manage credit notes for effective cashflow and transactions

About the team

We are Amazon's middle-mile logistics technology solution for anyone looking to ship road freight in UK and Europe. We enable customers to ship your palletised shipment (Less-than-Truckload, LTL) or Full-Truckloads (FTL) directly to Amazon UK and EU Fulfilment Centres (FCs) or FTL to non-Amazon facilities at competitive prices.

BASIC QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.