Its a remote role
Salary : Upto 4 LPA based on experience
Job Overview :
We are looking for a Level 1 Network Engineer to provide first-line support for our network infrastructure. This role involves monitoring, troubleshooting, and escalating issues while assisting senior engineers in maintaining a reliable and secure network environment.
Key Responsibilities :
- Monitor network systems and respond to alerts or incidents.
- Perform basic troubleshooting of connectivity, routing, and hardware issues.
- Handle user-reported network access and VPN issues.
- Escalate unresolved issues to Level 2 / 3 engineers.
- Assist in applying patches, updates, and routine maintenance.
- Maintain accurate logs, documentation, and ticket updates.
Qualifications :
Diploma or Bachelor's degree in IT, Networking, or related field (or equivalent hands-on experience).Basic knowledge of networking concepts : TCP / IP, LAN / WAN, DNS, DHCP, VPN.Familiarity with routers, switches, and firewalls (Cisco / Juniper knowledge is a plus).Strong communication and problem-solving skills.Willingness to work in shifts (if required).Preferred Certifications (Optional) :
CompTIA Network+CCNA (Cisco Certified Network Associate)Skills Required
Dhcp, Wan, Vpn, Switches, Lan, Cisco, Juniper, Dns, Routers, Firewalls