Onboarding Specialist- IT US Backoffice Operations

About Infinite

Infinite is a global technology solutions provider headquartered in Rockville, MD. Since 2001, we have been delivering business technology solutions and product engineering services to Fortune 1000 companies across industries including telecom, hi-tech, healthcare, media & entertainment, insurance, banking & financial services, retail, public sector, travel & transport, and government. By leveraging proprietary frameworks, platforms, accelerators, and domain expertise, we help clients accelerate digital transformation and solve complex business challenges.

Our core service offerings include - business transformation, digitalization, cloud services, application development & management, quality engineering & assurance, product / platform engineering, and infrastructure services.

For more information, visit www.infinite.com

Position : Onboarding Specialist- IT US Backoffice Operations

Location : India – Remote

Shift : Night Shift (6 : 30 PM – 4 : 30 AM IST)

Job Summary

We are seeking a highly organized, detail-oriented, and proactive Onboarding Specialist to support our US IT Operations. The ideal candidate will thrive in a fast-paced environment, manage multiple priorities, and ensure operational excellence while maintaining the highest level of confidentiality and professionalism.

Key Responsibilities

1. Onboarding Management

• Lead and manage the complete onboarding lifecycle, from offer acceptance to employee integration.
• Design and implement structured onboarding programs aligned with company culture and business needs.
• Ensure seamless coordination of pre-joining activities including documentation, background verification, and system access.
• Oversee vendor onboarding and managing negotiations.
• Coordinate with internal teams for provisioning equipment, supplies, and system access before start dates.
• Communicate essential onboarding details (start dates, reporting instructions, etc.) to new hires.
• Maintain accurate onboarding records ensuring compliance with company policies.
• Collaborate closely with IT, HR, and Facilities for onboarding readiness.

2. Employee Experience

3. Process Improvement & Compliance

4. Collaboration & Leadership

Qualifications & Skills