Job Description
We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Visakhapatnam, India. This role offers an exciting opportunity to join our team and contribute to the success of our retail operations.
- Assist the Store Manager in overseeing daily operations and ensuring smooth functioning of the outlet
- Lead and motivate a team of sales associates to achieve sales targets and maintain high customer satisfaction
- Manage inventory, including stock replenishment, organization, and loss prevention
- Operate and maintain Point of Sale (POS) systems, ensuring accurate transactions and reporting
- Handle customer inquiries, resolve complaints, and provide exceptional customer service
- Implement and maintain visual merchandising standards to enhance the shopping experience
- Assist in creating and managing budgets, financial reports, and sales forecasts
- Ensure compliance with company policies, procedures, and safety regulations
- Train and develop team members to improve their skills and performance
- Step in for the Store Manager when necessary, assuming full responsibility for store operations
Qualifications
2-3 years of experience in retail or hospitality management, preferably in a supervisory roleProven track record of leading teams and driving sales performanceStrong customer service skills with the ability to handle difficult situations professionallyProficiency in inventory management and loss prevention techniquesExperience with Point of Sale (POS) systems and cash handling proceduresExcellent communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentStrong analytical and problem-solving skillsProficiency in Microsoft Office suite, particularly Excel for budgeting and reportingBachelor's degree in Business Administration, Retail Management, or related field preferredFlexibility to work weekends, holidays, and extended hours as neededPhysical ability to stand for long periods and lift up to 25 poundsSkills Required
Inventory Management, Microsoft Office Suite, Excel