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Strategic Account Manager, Healthcare SaaS
Strategic Account Manager, Healthcare SaaSHireginie • Delhi, Republic Of India, IN
Strategic Account Manager, Healthcare SaaS

Strategic Account Manager, Healthcare SaaS

Hireginie • Delhi, Republic Of India, IN
1 day ago
Job description

Key Account Manager - Provider Business

Our Client : Company is (founded in 2020) is an industry leading, first of its kind in India, digital healthcare data platform and exchange, infused with AI / ML capabilities delivering solutions to stakeholders in all segments of the healthcare sector.

Job Title : Key Account Manager - Provider Business

Education : Bachelor's degree in Healthcare, Business, or Technology. MBA preferred

Experience : 5+ Years

Location : Delhi NCR

About the Role : Own product outcomes for provider-facing workflows while serving as the primary business owner for strategic hospital accounts. Blend roadmap leadership with day-to-day account success to drive adoption, reliability, and revenue expansion.

Roles & Responsibilities :

  • Run account plans for top providers : governance, adoption, renewals, and expansions.
  • Translate customer problems into crisp PRDs, KPIs, and release plans with Eng, Data, and Ops.
  • Discover, define, and deliver product improvements across provider journeys from intake to settlement.
  • Triage and resolve production issues with clear SLAs and comms;

drive root-cause and prevention.

  • Analyze funnels and reliability metrics to prioritize backlog and de-risk launches.
  • Lead stakeholder alignment across Product, Support, CSM, and external partners.
  • Requirements :

  • 5+ years of experience in account management, customer success, or enterprise sales, preferably in health-tech, SaaS, or healthcare services.
  • Proven experience managing large, complex B2B accounts with multiple stakeholders.
  • Strong knowledge of hospital operations and enterprise healthcare workflows.
  • Excellent communication, presentation, and stakeholder management skills.
  • Proactive problem-solving mindset and a track record of driving strategic account growth.
  • Willingness to travel across regions on a need basis for account engagement.
  • #EMR #HIMS #accountmanager #healthtech #HMS

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    Strategic Account Manager • Delhi, Republic Of India, IN

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