Lead Machine Learning Engineer

Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our Leadership Principles . Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

Be Customer Obsessed

Be Courageous with Your Point of View

Challenge the Status Quo

Act Like an Entrepreneur

Have an “It Can Be Done” Attitude

Do the Right Thing

Be Accountable

About This Opportunity

We are seeking a highly skilled senior AI / ML engineer to design , implement and deploy AI / ML solutions that drive innovation and efficiency. The ideal candidate will have extensive experience in Langchain, NLP, RAG based systems , Prompt Engineering , Agentic Systems and cloud platforms(Azure,AWS) and be adept in building AI driven applications.

Responsibilities :

Design and implement AI driven solutions using advanced frameworks and technologies, ensuring scalability and efficiency.

Develop and optimize Langchain(agents, chains, memories, parsers, document loaders),Gen AI and NLP models for specific use cases.

Quickly experiment different machine learning models for specific use case.

Strong problem-solving capabilities and ability to quickly propose feasible solutions and effectively communicate strategy and risk mitigation approaches to leadership.

Educational & Required Qualifications :

Overall 7-9 years of experience in software development , particularly AI / ML-based projects

Must have experience in Azure cloud and databricks setup.

Proficiency in Python and machine learning frameworks like Tensorflow, Pytorch, scikit-learn.

Strong understanding of machine learning algorithms, including supervised and unsupervised learning, reinforcement learning, and deep learning.

Strong expertise in Generative AI, NLP, and conversational AI technologies.

Experience in building and deploying AI-powered applications at scale.

Strong understanding of ML pipelines, feature engineering, and MLOps

Experience in LLM + RAG and building agentic framework.

Excellent written and verbal communications skills.

Experience leading and mentoring team members to help grow to their full potential.

Ability to understand business requirements and translate into technical requirements.

Educational Background : Bachelor’s or master’s degree in computer science, Artificial Intelligence, Machine Learning, or a related field.

Familiarity with code versioning tools - Git (Gitlab).

Exposure to retail industry, experience with e-commerce applications.

7-Eleven Global Solution Center is an Equal Opportunity Employer committed to diversity in the workplace. Our strategy focuses on three core pillars – workplace culture, diverse talent and how we show up in the communities we serve. As the recognized leader in convenience, the 7-Eleven family of brands embraces diversity, equity and inclusion (DE+I). It’s not only the right thing to do for customers, Franchisees and employees—it’s a business imperative.

Privileges & Perquisites :

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.

Work-Life Balance : Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being & Family Protection : Comprehensive medical coverage for spouses, children, and parents / in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Top of Form

Wheels and Meals : Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

Certification & Training Program : Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.

Hassel free Relocation : Support and reimbursement for newly hired employees relocating to Bangalore, India.