Role Overview :
The IRSG team focuses on setting up retail store projects across India.
Display furniture is a crucial element for showcasing merchandise.
This role involves developing both new and existing vendors to produce furniture according to design and detailing, while maintaining the quality standards required for Titan's retail stores across all brands.
Responsibilities include conducting regular audits and engaging with vendors to ensure delivery standards meet Titan's requirements.
This job requires travel, collaboration with vendor partners, adaptability to challenging situations, and effective teamwork to achieve the common goal of delivering an enhanced customer experience that meets Brand Standards across all Titan retail stores.
Interfaces :
- External Interfaces : Vendors
- Franchisee partners
- Suppliers & OEMs
- Internal Interfaces : Quality team
- Design team
- Project team
- Regional Sales team
Job Requirements :
Education : B.E / B.Tech Mechanical EngineeringRelevant Experience : 1-2 yearsBehavioural Skills : Good communication skills, time management, interpersonal skills, negotiation, and relationship-building.Knowledge : Exposure to software like SolidWorks, CATIAV5, and similar software.Process Contributions & Outcomes :
Vendor Adequacy Mapping & Resource Identification Map, identify, and enlist new vendor resources across various regions to ensure the adequacy and sustainability of vendor networks.Maintain an optimal number of active and pipeline vendors, including General Contractors (GC), Furniture suppliers, and other key suppliers, to support Titan's ambitious growth plans.Process Outcome : Active list of vendors to ensure the supply of fixtures; availability of vendors for project implementation.Performance Measure : [Not explicitly stated]Vendor Tracking, Monitoring, & Development Track, monitor, and assess the performance of existing active vendors.Develop and implement training programs aimed at retaining and enhancing the capabilities of current vendors.Establish and nurture 'A-class' vendors in both GC and Furniture categories across all regions.Process Outcome : Better output; standard delivery of quality across stores.Performance Measure : [Not explicitly stated]Vendor Engagement & Evaluation Engage in extensive traveling to visit vendors at their factories and project sites, assessing and elevating their processes, people, place, product quality, and delivery standards to meet Titan's requirements.Release quarterly Vendor Performance Rating (VPR) scorecards and work collaboratively with vendors to improve performance through tailored training modules and continuous support.Process Outcome : Rating based on performance; standard delivery of quality across stores.Performance Measure : [Not explicitly stated]Vendor Relationship Management Build and maintain strong relationships with vendors, ensuring alignment with Titan's quality standards and long-term business objectives.Act as a liaison between vendors and internal teams to address any issues, provide feedback, and ensure smooth operations.Process Outcome : Engagement; timely delivery of projects.Skills Required
Solidworks, Mechanical Engineering, Vendor Management, Project Delivery
