ServiceNow Developer (SOM Module)

Job Title : ServiceNow Developer (SOM Module)

Location : Pan India (Hybrid Mode – Any major city)

Experience : 5–8 Years (STRICTLY)

Employment Type : Permanent

Notice Period : Immediate Joiners Only [Notice period serving candidates can apply if CTC : Up to 21 LPA (For 5–8 yrs experience range only)

About the Company

Our client is a leading global digital transformation partner operating in over 50 countries. With a strong focus on innovation and modernization, they deliver IT consulting, enterprise solutions, and digital services to global clients across industries. They are known for fostering long-term relationships, career growth, and cutting-edge technology projects that drive real-world impact.

Job Description

Design, develop, configure, and customize ServiceNow applications and modules such as ITSM, ITOM, CMDB, Discovery, Service Catalog, Service Portal, and especially Sales Order Management (SOM) .

Develop and maintain client scripts, UI policies, UI actions, business rules, Flow Designer flows, and integrations via REST / SOAP.

Collaborate with stakeholders and cross-functional teams to gather requirements and build scalable solutions aligned with business needs.

Ensure adherence to coding standards and best practices in all ServiceNow implementations.

Troubleshoot issues, debug scripts, and optimize performance of ServiceNow modules.

Manage update sets, ACLs, roles, and maintain instance integrity and security.

Contribute to instance upgrades, patching, and configuration management.

Provide mentorship to junior developers and participate in peer code reviews.

Mandatory Skills

• Minimum 4+ years of hands-on ServiceNow development experience (within 5–8 years total IT experience)
• 2+ years experience specifically in Sales Order Management (SOM) module
• Strong command of JavaScript, Glide API, HTML, CSS, AngularJS
• Proven experience working with ServiceNow integrations (REST / SOAP, MID Server, external APIs)
• Deep understanding of CMDB , discovery patterns , and ServiceNow architecture
• Familiarity with ACL Security , Scoped Applications, and Performance Analytics
• Hands-on with Flow Designer, Workflow Editor, Script Includes
• ServiceNow Certified : CSA and CAD (must have both)
• Good knowledge of ITIL processes
• Strong communication, troubleshooting, and collaboration skills in Agile teams

Important Note (Please Read Before Applying)

Do NOT apply if :

You have less than 5 years or more than 8 years of total IT experience

You do not have hands-on experience in SOM module

You are on a notice period longer than 15 days

You lack CSA and CAD certifications

You are looking for fully remote only roles (this is hybrid from any major city)

You are from unrelated backgrounds (e.g., testing, infra-only, support roles)

✅ Apply ONLY if you meet ALL criteria above. Random / irrelevant applications will NOT be processed.

Screening Questions (Deep & Strict)

Experience Check

How many total years of IT experience do you have? (Must be between 5–8 years)

How many years of real-time hands-on experience do you have in ServiceNow development? (Must be 4+ years)

SOM Expertise

Have you worked on Sales Order Management (SOM) module in ServiceNow for at least 2 years? Yes / No

Core Skills Confirmation

Are you proficient in developing business rules, UI policies, Script Includes, and integrations using REST / SOAP? Yes / No

Have you implemented or customized modules like Service Catalog, Discovery, or Service Portal in real projects? Yes / No

Certifications

Do you hold both ServiceNow CSA and CAD certifications ? Yes / No

Location & Work Mode

Are you comfortable working in a hybrid model from any major city in India (e.g., Pune, Bengaluru, Hyderabad, Chennai, etc.)? Yes / No

Notice Period

What is your current notice period? (Only Immediate / Project Exposure

Have you independently built and managed integrations with third-party tools via REST / SOAP? Yes / No

Fitment Confirmation

Have you carefully read the JD and confirm you meet ALL mandatory skills and conditions? Yes / No

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