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Senior Manager, Technical Delivery [High Salary]

Senior Manager, Technical Delivery [High Salary]

SymphonyAIBengaluru, Karnataka, India
19 hours ago
Job description

Introduction

About Us :

SymphonyAI is a leading enterprise AI solutions provider empowering retailers and manufacturers to optimize business operations through customer insights. Our innovative technology and strategic collaboration position us as a preferred partner for leading retailers and manufacturers globally.

Job Description

Job Summary :

We are seeking a hands-on Technical Delivery Manager with extensive experience in IT solution delivery, SaaS implementations, data-focused project management, and proof-of-concept (POC) development. The ideal candidate will have a strong technical background in cloud and data technologies (Azure or AWS), a passion for building and showcasing POCs, and proficiency in managing complex implementation projects. This role emphasizes technical execution and delivery, with minimal client management responsibilities.

Key Responsibilities :

Technical Implementation & Delivery :

  • Lead end-to-end technical delivery for SaaS solution implementation, primarily focusing on data-driven enterprise projects for retail clients.
  • Drive the design, development, and successful showcase of POCs, with hands-on involvement in solution architecture, build, and data loading across varied databases.
  • Oversee technical execution of projects, including planning, execution, monitoring, and performance assessment, to ensure successful and timely delivery.
  • Troubleshoot complex data integration, migration, and transformation activities.

Data & Cloud Platform Leadership :

  • Ensure technical excellence in solution implementation with a focus on big data, data engineering, and analytics using platforms such as Azure (preferred) and AWS.
  • Leverage expertise in Azure DevOps, Snowflake, Databricks, Spark, SQL Server, and Azure SQL for solution delivery and engineering.
  • Stay up-to-date on industry trends and leverage best practices for cloud-native solution implementation and continuous improvement.

    • Cross-Functional Team Leadership :

  • Manage and mentor cross-functional project teams, fostering a cooperative environment and continuous improvement culture.
  • Optimize team onboarding processes through development and implementation of tailored training programs.

    • Strategic Resource Management :

  • Execute resource allocation strategies across multiple retail SaaS projects to enhance team utilization and maintain project quality.
  • Manage balanced workloads and efficient resource deployment within dynamic retail landscapes.

    • Stakeholder Engagement :

  • Collaborate with diverse retail stakeholders to define project scope, gather requirements, and manage expectations.
  • Apply in-depth understanding of retail processes to anticipate challenges and develop effective solutions tailored to industry needs.

    • Knowledge Base Enhancement :

  • Cross-Team Knowledge Transfers : Facilitate cross-team knowledge transfers to enhance collaboration and ensure successful data migration and onboarding to target retail systems.
  • Proactive Software Version Upgrades : Implement proactive strategies for software version upgrades, scheduling regular knowledge transfer (KT) sessions to keep teams informed and prepared for changes.
  • Enhancing Documentation : Create thorough knowledge bases and documentation to support the team in managing day-to-day bug tracking and overseeing the production deployment process.

    • Qualifications :

  • Bachelor's or Master's degree in Computer Science, Engineering, or related field.
  • 10+ years' experience in technical delivery / project management roles with a focus on data platforms & cloud implementations in SaaS delivery.
  • Proven ability to manage teams and optimize resource utilization.
  • Strong understanding of retail business processes and expertise in stakeholder collaboration.
  • Demonstrated recent hands-on experience in developing, implementing, and showcasing technical POCs.
  • Strong technical proficiency with Azure cloud, and tools such as Azure DevOps, Snowflake, Databricks, Spark, SQL Server, and Azure SQL.
  • Excellent communication and interpersonal skills.

    • About Us

    What We Offer :

  • Competitive salary and benefits package.
  • Opportunities to work on innovative, cutting-edge technology projects.
  • Supportive, collaborative, and technically enriching work environment.
  • Professional growth and upskilling opportunities.
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    Senior Manager • Bengaluru, Karnataka, India