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Senior Executive EXL / SE / 1453059
exlBengaluru, Karnataka, India9 hours ago
Job descriptionMonitor EDI invoice feeds and identify errors or failed transactions in Hyland OnBase and Workday. Investigate EDI-related discrepancies (e.g., missing PO, duplicate invoices, data mismatches) and resolve issues in coordination with vendors and IT teams. Maintain proper documentation and resolution logs for audit and compliance purposes. Handle and resolve vendor queries related to invoice status, credit note application, payment timelines, and EDI issues. Collaborate with procurement, business units, and internal finance teams to resolve complex queries efficiently. Maintain an organized record of open and resolved queries in alignment with SLAs. Accurately index credit invoices and supporting documents in Hyland OnBase to ensure traceability and easy retrieval. Ensure data integrity and compliance with company documentation standards. Provide feedback on recurring issues and suggest improvements to reduce exceptions and processing time. Participate in system testing or enhancement projects related to EDI or credit invoice processing.
Job Description
Credit Invoice Management :
- Process and validate credit notes from vendors, ensuring proper application against original invoices in Workday.
- Reconcile credit balances and ensure accurate ledger postings.
- Investigate discrepancies or unmatched credit memos and work with internal teams or vendors for resolution.
EDI Exception Management :
Query Management :
Documentation & Indexing :
Process Improvement Support :
Reporting Assistance : Assist in generating periodic reports on credit note aging, EDI exceptions, and unresolved queries for team leads or managers.
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Senior Executive • Bengaluru, Karnataka, India
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