No longer accepting applications
Senior Technical Support Engineer
Trigent Software - Professional ServicesVellore, IN3 days ago
Job descriptionHands-on scripting : JavaScript, PowerShell, Unix Shell, (basic Python a plus) OS Admin skills : Windows / Linux / Unix , incl. SUDO policies, GPO, domain configs Network & protocol knowledge : HTTP, TCP / IP, FTP / SFTP, SSH, SNMP, REST / SOAP Familiarity with ServiceNow platform (ITOM preferred) Cloud infrastructure : AWS, Azure, GCP , EC2, ARM / CFT templates Experience reading / writing SQL queries ; understanding of Oracle / MySQL DBs Tools : Wireshark, Traceroute, log analyzers Strong communication, customer service, and problem-solving skills Bachelors degree in Computer Science or related field (or equivalent experience) 2+ years in customer-facing tech support roles (preferably SaaS / Web-based) Experience in incident management, escalation handling, and use of knowledge bases ServiceNow certifications or ITIL understanding
Job Role : Technical Support Engineer_Automation
Platform : ServiceNow
Notice Period : 30 Days (Immediate - 30 Days)
Location : Hyderabad
Compensation : Fixed 16 Lacs / Annual
Role Overview We are seeking a Technical Support Engineer Automation to troubleshoot and resolve complex issues in the ServiceNow platform. This role demands hands-on expertise in scripting, OS / server administration, cloud infrastructure, and networking protocols, with a customer-first mindset.
🧩 Key Responsibilities
- Provide L2 / L3 support for ServiceNow-related automation and platform issues.
- Analyze logs, debug scripts, and resolve issues related to performance, integrations, and configurations.
- Troubleshoot infrastructure / networking issues across Windows, Linux, and cloud (AWS / Azure).
- Collaborate with engineering and product teams for escalations and process improvements.
- Communicate clearly with customers via web, email, chat, and phone.
💡 Must-Have Skills
🎓 Qualification
✅ Good to Have
Create a job alert for this search
Technical Support Engineer • Vellore, IN
Related jobs
- Promoted
Support Engineer
AideWiser SolTekVellore, IN The L3 Support Engineer provides expert-level technical assistance and resolves complex issues for clients.Working closely with customers, internal teams, and development engineers, you will ensure...Show moreLast updated: 2 days ago
- Promoted
Senior Engineer - Protocols
RecroVellore, IN As a Software Engineer, you will play a key role in enhancing our cloud-scale NAS platform.Your responsibilities will include : .
Collaborating on requirements analysis, design reviews to evolve Nasun...Show moreLast updated: 25 days ago
- Promoted
Technical Support Engineer
AtlassianVellore, IN Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer
Mech-Mind RoboticsVellore, IN Support the sales strategies and customer interaction of the outside sales team.Develop and implement processes between sales and solutions engineering.
Coordinate and participate in technical demon...Show moreLast updated: 4 days ago
- Promoted
Senior Backend Engineer
Blossom SocialVellore, IN Blossom Social is building the future of social investing.Our platform empowers retail investors by combining the best of social networks with investing tools—enabling users to connect, learn, and ...Show moreLast updated: 15 days ago
- Promoted
Senior Customer Support Engineer
StitchFinVellore, IN StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show moreLast updated: 4 days ago
- Promoted
Tier 1 Technical Support Engineer
Trantorvellore, tamil nadu, in Rotational 8 hours shift (5 days a week).As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users.You will b...Show moreLast updated: 25 days ago
- Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc.Vellore, IN Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show moreLast updated: 30+ days ago
- Promoted
Resident Engineer – Kubernetes & Portworx
CMK Resources, Inc.Vellore, IN CMK Resources Resident Engineer – Kubernetes & Portworx.Remote - based in India working U.EST standard time business hours.
compensation expectation of up to 30 lakhs per annum depending on experie...Show moreLast updated: 30+ days ago
- Promoted
Technical Lead
ThumoVellore, IN Founding Engineer @ Thumo (Africa’s first super-app).We’re building Africa’s super-app, starting with food delivery.M funding round led by Soma Capital with top Silicon Valley angels, we’re hiring ...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
TerraGiGvellore, tamil nadu, in Technical Support Engineer - Infrastructure & Cloud.We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enor...Show moreLast updated: 2 days ago
- Promoted
Senior Full Stack Engineer
KodeKloudVellore, IN DevOps, Cloud Computing, and IT.Our hands‑on learning platform is trusted by.Interviews and onboarding are entirely virtual.
Candidates must have the right to work where they reside and be able to o...Show moreLast updated: 11 days ago
- Promoted
Technical Support Engineer
Alvaria CXVellore, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
Cimpressvellore, tamil nadu, in The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic.
The candidate will coordinate with cross-fu...Show moreLast updated: 23 days ago
- Promoted
IT Senior Engineer
KPG99 INCVellore, IN Support the migration of applications to AWS (cloud migration currently underway).Must have strong hands-on experience with AWS,.
NET, and cloud-based architectures.Full stack capability required, i...Show moreLast updated: 17 days ago
- Promoted
Senior Implementation Engineer
Accelyavellore, tamil nadu, in This is a backend-focused development role responsible for building APIs, integrations, and services.We are looking for a Senior Development Engineer to lead complex software development initiative...Show moreLast updated: 15 days ago
- Promoted
Technical Implementation Engineer
Y MeadowsVellore, IN Technical Implementation Engineer.Y Meadows is a United States-based company specializing in artificial intelligence and automation solutions.
We provide a low-code automation platform that streamli...Show moreLast updated: 24 days ago
- Promoted
- New!
Technical Support Engineer (MS Stack Focus)
Innovun GlobalVellore, IN At Innovun Global, we ignite digital transformation through bespoke technology, marketing, and AI-driven solutions tailored for ambitious businesses.
By blending bold thinking, advanced tech, and st...Show moreLast updated: 14 hours ago