Customer Support Associate

Experience : Freshers

Location : Nagpur, Maharashtra (On-site)

Company : Hoora Technologies Pvt. Ltd.

Joining : Immediate preferred

Role Overview :

We are looking for a Customer Support Executive who can handle customer queries efficiently while ensuring a positive and professional customer experience. This role is ideal for fresh graduates or early professionals eager to build a career in customer service within a fast-growing technology company.

Key Responsibilities :

• Handle customer queries via calls, emails, or chat professionally and empathetically
• Provide accurate information and timely solutions to customer issues
• Maintain proper documentation of customer interactions in CRM systems
• Ensure customer satisfaction through effective communication and follow-ups
• Coordinate with internal teams when required for issue resolution

Required Skills & Experience :

Additional Requirements :