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Servicenow Alliance Manager

Servicenow Alliance Manager

HCLTechKanpur, Uttar Pradesh, India
25 days ago
Job description

Job Title : ServiceNow Alliances Manager

Location : Noida, Bangalore, Chennai

Reports To : Sr. Director, ServiceNow Global Alliances

About the Role :

We are seeking a highly driven and strategic ServiceNow Alliances Manager to support our global partnerships strategy. This role will be responsible for managing and expanding our relationship with ServiceNow, driving joint go-to-market efforts, and supporting revenue generation. The ideal candidate will bring strong experience in alliances management, pre-sales engagements, and procurement processes, reporting directly to the Global Alliances Lead.

Key Responsibilities :

  • Support the development and execution of the global alliance strategy with ServiceNow.
  • Act as a key liaison with ServiceNow field teams, and collaborate closely with internal stakeholders across sales, marketing, procurement, product, and delivery.
  • Drive joint business plans and co-sell strategies with a focus on measurable pipeline generation and revenue growth.
  • Lead and support pre-sales engagements, including early-stage solution alignment, value proposition development, and coordination of technical resources.
  • Partner with procurement and legal teams to navigate partnership agreements, vendor onboarding, renewals, and compliance requirements.
  • Coordinate enablement programs, certifications, and readiness across internal and partner teams.
  • Track and report on alliance KPIs, including sourced / influenced pipeline, joint wins, and partner-influenced revenue.
  • Collaborate on joint GTM campaigns, co-branded assets, events, and customer case studies.
  • Stay current on ServiceNow’s roadmap, solutions, and competitive positioning.

Qualifications :

  • Bachelor’s degree in Business, Technology, or a related field; MBA is a plus.
  • 4+ years of experience in alliances / partner management, with exposure to pre-sales and procurement functions.
  • Proven experience working with or within the ServiceNow ecosystem (or comparable SaaS platforms).
  • Solid understanding of procurement workflows, vendor management, and commercial negotiations.
  • Strong interpersonal, communication, and project management skills.
  • Experience working in a global, matrixed organization with cross-functional collaboration.
  • Preferred Skills :

  • Knowledge of ServiceNow Enterprise solution workflow automation platforms.
  • Experience with solution positioning and joint value proposition creation.
  • Familiarity with co-sell motions and alliance management platforms.
  • ServiceNow certifications or technical exposure is a strong advantage.
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    Alliance Manager • Kanpur, Uttar Pradesh, India

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