Telecom Expense Management Analyst-SDWAN

Job Title : Telecommunication Analyst – Global IT Category

Location : Bangalore Office / Hybrid (1 day remote)

Reports To : Sr. Global Category Manager, IT Sourcing and Procurement; dotted line to Telecom Expense Management, IT Lead

Department : Global Procurement – IT

Employment Type : Contract to Hire (6–12 Months Initial Contract)

Position Summary :

We are seeking a highly motivated and experienced Telecommunication Analyst to support our Global IT Category team. This hybrid role will focus on analyzing and optimizing the organization’s global telecommunications infrastructure, including internet access, voice and data services, circuits, and SD-WAN technologies. The ideal candidate will bring deep industry knowledge, strong analytical skills, and a strategic mindset to support sourcing decisions and drive cost efficiencies.

Key Responsibilities :

• Conduct market intelligence research to identify trends, pricing benchmarks, and emerging technologies in the telecommunications space.
• Analyze current telecom spends, usage, and vendor performance across internet access, voice, data, circuits, and SD-WAN.
• Collaborate with procurement teams and IT stakeholders to support RFPs, vendor negotiations, and contract reviews.
• Provide insights and recommendations to optimize telecom services and reduce costs while maintaining service quality.
• Support the development of category strategies and sourcing plans aligned with global IT objectives.
• Maintain and update telecom inventory, usage reports, and dashboards for internal stakeholders.
• Partner with cross-functional teams including IT, Finance, and Legal to ensure alignment and compliance.
• Monitor and report on telecom service performance, SLAs, and vendor risk.
• Conduct a thorough review and negotiation of contract terms prior to execution.
• Drive supplier relationships and coordinate business reviews with telecom vendors.
• Collaborate with the Category Manager to align with the global strategy.
• Drive initiatives for year-on-year cost optimization and savings.

Qualifications :

Preferred Skills :