Overseas Education Counseling Team Lead

Responsibilities :

• Create a team of overseas education counsellors.
• Lead team coaching, training, performance reviews, and target management.
• Drive counselling quality, conversion rates, and team performance.
• Ensure students receive accurate guidance on universities, courses, eligibility, scholarships, and documentation.
• Oversee program recommendations, university shortlisting, and application submissions.
• Ensure updated knowledge of global admission requirements and visa processes.
• Track student progress from inquiry → counselling → application → admission → visa.
• Participate in university webinars, partner meets, education fairs, and corporate events.
• Ensure high-quality student experience and manage service escalations.

Our Expectations :