RB-LS : Sales Manager-CASA

About Liability Sales :

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank

About the Role :

Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction

Key Skills :

• Communication : Excellent verbal and written communications skills for interacting with team members and customers
• Sales and negotiation : Strong negotiation skills to close deals and meet targets
• Customer Service : Ensuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively
• Problem Solving : Identifying issues and developing effective solutions to overcame obstacles

Key Responsibilities

Qualifications :

Optimal qualification for success on the job is :

Role Proficiencies :

For successful execution of the job, the candidate should possess the following :

Skills Required

Customer Service, Problem Solving, Communication