No longer accepting applications
Genesys Cloud Developer
Deloitteahmedabad, gujarat, in2 days ago
Job description4–5 years of hands-on experience in Genesys Cloud CX, focusing on voice, Conversation IVR, and outbound capabilities. Strong understanding of Architect call flows, IVR logic, bot flows, and queue routing. Knowledge of SIP, Edge configuration, WebRTC, and telephony troubleshooting. Ability to configure queues, divisions, roles, skills, and perform environment-level maintenance. Proven experience in Salesforce (SF) integration using Genesys Data Actions and APIs. Hands-on with Terraform, CI / CD, and GitHub workflows for automated infrastructure and configuration management. Proficiency with JSON templates, API exports / imports, and automation pipelines.
Genesys Cloud Developer – Voice & Outbound
Location : Bangalore (Must)
Experience Required : 4–5 years hands-on in Genesys Cloud CX (PureCloud)
Educational Qualification : Bachelor’s degree in computer science, Engineering, or related technical discipline.
Position Summary
We are looking for a highly skilled Genesys Cloud Developer with deep expertise in voice routing, Conversation IVRs, bot flows, and outbound dialer implementations. The ideal candidate will have solid hands-on experience in Terraform, CI / CD, GitHub-based automation, and Salesforce (SF) integrations via Genesys Cloud APIs.
You will be part of an Agile (SAFe) delivery team responsible for designing, building, and maintaining scalable voice and digital interaction solutions using Genesys Cloud CX, contributing to high-availability enterprise contact center platforms.
Key Responsibilities
- Design, configure, and develop Genesys Cloud CX voice applications, including Conversation IVRs, bot flows, and inbound / outbound call routing.
- Develop voice bot and digital flows with call deflection, NLP integration, and callback orchestration.
- Build and optimize Outbound Dialer campaigns, schedules, retries, and wrap-up configurations.
- Implement and maintain Salesforce (SF) integrations through Genesys Data Actions and REST APIs.
- Use Terraform for managing Genesys Cloud infrastructure as code for consistent deployments.
- Manage CI / CD pipelines for automated flow deployment, configuration updates, and integration testing.
- Use GitHub and VS Code to version-control Architect flows, data actions, and Terraform scripts.
- Collaborate with cross-functional teams (product owners, architects, testers) to deliver robust, maintainable solutions.
- Support production issues (L3), perform root cause analysis, and document all development work.
Required Skills & Experience
Genesys Cloud Expertise
Integration & DevOps Proficiency
Note : Looking for immediate to 15 days joiners. If the experience / skills is not matching please do not apply.
Create a job alert for this search
Cloud Developer • ahmedabad, gujarat, in
Related jobs
Not from Infrastructure side – Need Devops person.Must have prior experience working at one or more of the following companies' payroll / project is required : Microsoft, Oracle, SAP, Adobe, Salesforc...Show moreLast updated: 11 days ago
Job Title : Senior Cloud Infrastructure Consultant with strong Openstack, VVMware, Linux, Terraform, Kubernetes and DevOps.
Location : India based 100% REMOTE.Employment Type : Contract Role.We are see...Show moreLast updated: 1 day ago
Job Title : Openstack Support Engineer with OpenStack, Linux, Windows, Terraform and VMware.Location : 100% REMOTE - Offshore India.
Employment Type : Long Term Contract.OpenStack, Linux systems, Micro...Show moreLast updated: 1 day ago 
- Promoted
Cloud Engineer
SysTechCorp Incgandhinagar, gujarat, in Experience in AWS cloud – Lambda based microservices.GitHub CICD experience (GitHub Actions is a plus).Go & Python programming language.
Experience in building & managing CICD pipelines for Kubernet...Show moreLast updated: 19 days ago
- Promoted
Senior Software Engineer - Cloud FinOps
IBMgandhinagar, gujarat, in This engineering role is on a nascent, growing engineering team.The team is responsible for products that touch many areas of engineering organizations at HashiCorp, so applicants will need to exce...Show moreLast updated: 19 days ago
- Promoted
AWS devops engineer
techifyappsnadiad, gujarat, in We are looking for a skilled AWS DevOps Engineer to join our growing engineering team.The ideal candidate should have strong hands-on experience in designing CI / CD pipelines, containerized deployme...Show moreLast updated: 2 days ago
- Promoted
DevOps Architect -India (100% Remote)
Connect Tech+TalentAhmedabad, INRemote
- Promoted
- New!
Power Platform\Logic Apps\Azure DevOps CICD Developer
OPENSOFT TECHNOLOGIESGandhinagar, IN OpenSoft Technologies offers comprehensive support in SQL Server, Oracle, MSBI, application support, web development, and testing.
Leveraging a team of experts specializing in diverse technologies, ...Show moreLast updated: 22 hours ago
- Promoted
GCP Platform Engineer
PamTen IncNadiad, IN The IT Cloud Platform Services teams is a dynamic mix of tech enthusiasts, problem solvers, and creative thinkers, united by our passion for leveraging cutting-edge technology to transform healthca...Show moreLast updated: 30+ days ago
- Promoted
Cloud Coding
AceolutionGandhinagar, IN Full-time / Contract (as per requirement).The ideal candidate should have strong backend development expertise, the ability to design scalable systems, and experience working with AI-driven applica...Show moreLast updated: 3 days ago
- Promoted
AI / ML Developer - Google cloud Platform
Ishan TechnologiesAhmedabad, Gujarat, India We are urgently seeking a highly skilled and motivated.This role is for a deeply technical professional who loves solving complex problems, writing clean and efficient code, and building innovative...Show moreLast updated: 2 days ago
- Promoted
Oracle Cloud ERP Technical Lead
Hiresquad ResourcesGandhinagar, IN Oracle Fusion ERP Technical Consultant.Require min 4 years experience in Cloud / Fusion.Immediate Joiner or max 15 Days notice is preferred.
We are seeking an experienced Oracle Cloud ERP Technical Co...Show moreLast updated: 3 days ago
- Promoted
Senior Cloud Infrastrcuture Consultant with Openstack, Vmware, Linux, Kubernetes, Devops, Terraform, KVM background - 100% REMOTE
iShiftAhmedabad, INRemote
- Promoted
SAP Basis Cloud architect Advisory
HCLTechGandhinagar, IN CAA (Cloud Architect Advisory).This is SAP Cloud Architect position which is elevated role as per career progression / path for SAP Basis consultant.
Architect’s primary role / responsibility is to pl...Show moreLast updated: 30+ days ago
- Promoted
Openstack Cloud Support Consultant with Kubernetes, Linux, Terraform, Windows and VMWare - 100% REMOTE - Contract Role (US Work Hours)
iShiftAnand, INRemote
- Promoted
Cloud Automation Developer
CentrilogicAhmedabad, IN This role is responsible for designing, developing, and maintaining Infrastructure-as-Code (IaC), automation tooling, and cloud management solutions that support Centrilogic’s managed cloud service...Show moreLast updated: 29 days ago
- Promoted
AWS Cloud Engineer
ProgliteAnand, IN Infrastructure & System Administration : .Deploy, manage, and optimize EC2 instances across dev, test, and production environments.
Perform system administration and troubleshooting for Linux and Wind...Show moreLast updated: 30+ days ago
- Promoted
Senior DataOps Engineer (AWS)
MSBC GroupAhmedabad, Gujarat, India Join us as a Senior DataOps Engineer (AWS)—Drive High-Performance Data Systems for Financial Services.Lead the E-Comms data pipeline within Compass’s Application Simplification workstream : design, ...Show moreLast updated: 1 day ago
- Promoted
Coldfusion Developer
DigileGandhinagar, IN Performs programming services using ColdFusion and Oracle PL / SQL.Performs systems analysis & design and creates technical documentation.
Applies standard programming procedures in line with IB devel...Show moreLast updated: 18 days ago
- Promoted
Senior Backend Developer (Golang)
PioVation GmbHAnand, IN Senior Backend Developer (Golang).This is an exciting opportunity to scale core services and shape our .Observability (logs / metrics / traces) and secure API design.
Event streaming (Kafka / NATS), Redis...Show moreLast updated: 19 days ago
- Promoted
- New!
Cloud Operations Engineer (DevOps)
Suronexnadiad, gujarat, in We’re expanding our team and looking for a skilled.Cloud Operations Engineer (DevOps).If you’re passionate about automation, infrastructure reliability, and modern cloud technologies, we’d love to ...Show moreLast updated: 21 hours ago