Project Manager

Role : Project Manager

Skill : Project management, CRM.

Mode : Hybrid

Experience : 8 to 12 years

Job Location : Bangalore

Educational Qualification : Bachelor’s Degree in Computer Science, Information Systems, or a related field. Equivalent experience may be considered.

Job Overview

The Project Manager plays a critical role in driving successful delivery of moderately complex projects, particularly those involving CRM platforms such as Salesforce. This role requires a strong technical foundation, excellent communication skills, and the ability to lead cross-functional teams. The ideal candidate should also demonstrate the ability to lead transformation initiatives across diverse teams within a large and complex architectural ecosystem. Experience in managing transformation programs involving multiple vendors, including participation in RFI and RFP processes, is essential.

Roles & Responsibilities :

• Validates the project scope, plans and schedules for moderately complex projects;
• adheres to metrics for project success and begins to suggest appropriate metrics;

provides input to and applies standards (e.G. delivery process, roles and responsibilities, operational norms, compliance).

drives completion of the project.

develops and executes communication plan.

recommends or implements changes to processes, resources and solutions that improve productivity and end product.

Skills & Abilities :

Certifications :

Project Management Professional (PMP) – highly regarded.

Certified ScrumMaster (CSM) – preferred for Agile environments.

Salesforce certifications (e.G., Administrator, Platform App Builder, or Consultant) – a strong plus.