Functional Technical Consultant

About the CompanyOwn L2 / L3 support and continuous improvement for Dynamics 365 Business Central / Navision across Finance, Supply Chain, Sales / Service; drive incident resolution, enhancements, and upgrade readiness under defined SLAs.Exp : 10 yrsLocation : PuneN.P : Immediate joiner or 15 daysResponsibilities- Handle incident / problem management end‑to‑end (triage, RCA, fix, preventive actions) within SLA; maintain weekly / monthly status reporting.- Configuring and customizing Business Central / Navision modules to align with business requirements.- Deliver enhancements / change requests : requirements to deployment; manage testing and quality assurance for Business Central / Navision configurations and customizations.- Configure Business Central / Navision workflows, roles & permissions; support UAT and sign‑offs with business stakeholders.- Coordinate with dev teams on AL / C‑AL customizations and extensions, ensure code quality and documentation.- Support integrations (APIs / web services) with other systems; monitor and optimize performance.- Migrating data from legacy systems into Business Central / Navision and ensuring data quality.- Conduct end‑user training and create SOPs / supporting documentation.Qualifications- 10+ years overall; 8+ years on Business Central / Navision with strong techno‑functional exposure across Finance & Supply Chain.Required Skills- Hands‑on with AL / C‑AL, APIs / web services, SQL Server; familiarity with Azure DevOps / Git.- Strong communication & stakeholder management; experience running UAT / training.Preferred Skills- Industry exposure in Manufacturing experience with overlapping shifts for global AMS.- Requirement gathering while working with stakeholders to understand business needs and translate them into functional and technical specifications.