Technical and Marketing Executive

Job Description :

Shrihans Electricals Pvt Ltd (SEPL) is seeking a dynamic and proactive Marketing Executive to join our team. The Marketing Executive will play a crucial role in driving customer engagement and expanding our client base for power transformers and electrical reactors. This position is ideal for someone with excellent communication skills, a customer-focused mindset, and a strong ability to manage client relationships effectively.

Responsibilities :

Act as the main point of contact for both new and existing clients, managing inbound and outbound calls to address inquiries and promote SEPL's products.

Market SEPL’s power transformers and reactors to potential clients, building strong relationships and understanding customer needs.

Handle a designated portfolio of clients, ensuring consistent engagement, satisfaction, and follow-through on all orders.

Manage the complete sales process from client onboarding to order execution, ensuring timely and accurate delivery and addressing any customer service needs.

Coordinate with internal teams to ensure seamless execution of client orders and communicate order status and updates to clients.

Identify new business opportunities through market research and customer feedback, contributing to SEPL’s growth and client expansion goals.

Maintain detailed records of client interactions and transaction history to build lasting client relationships.

Qualifications :

Proven experience in a marketing or client management role, preferably within the manufacturing or industrial sector.

Strong communication and interpersonal skills with a professional and persuasive phone manner.

Highly organized, able to manage multiple clients and tasks efficiently.

Ability to work independently and collaborate with internal teams to ensure successful execution of client orders.

Must have a degree of electrical engineering.