Freelance Consultant - Business Analysis

About Us :

VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience.

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Overview

A Senior Business Analyst has 5+ experiences. They are a key part of the team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution

Job Type : Freelance

Duration : 3 months

Responsibilities

• Gather and document complex requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, and assessing source documentation from the customer
• Identify and recommend options for potential solutions and assess them for both technical and business suitability based on a global component library and design system.
• Create logical and innovative solutions to complex problems
• Analyse business systems in order to recommend efficiencies
• Provide estimates for future analysis work
• Work closely with developers and a variety of end users to ensure all solutions deliver customer satisfaction
• Provide training to users of a new system as required
• Communicate and collaborate with the test team
• Plan and work flexibly to meet deadlines
• Keep up to date with technical and industry sector advances
• Maintain great client relationships at all levels of the organization
• Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required
• Manage situations and relationships both internally and externally

Required skills / experience

Preferred qualifications / experience