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Customer Support Specialist
SamvadSocial Technologies Pvt LtdIndia16 days ago
Job descriptionPrevious experience in a call centre customer support, sales and or retention Previous experience with US market. Strong phone and verbal communication skills. Excellent listener and time management skills , Accent Neutral. Additional Advantage Understanding of USA Credit Bureau, Credit Report and Credit Score culture. Night shift & US shift Overtime pay Yearly bonus Health insurance Paid sick time Provident Fund
Customer Support Specialist
(Mandatory Experience in International Retention Process)
- Manage inbound and outbound customer calls in a timely manner.
- Ability to understand the customers needs and articulate a solution.
- Research every issue and provide solutions to them.
- Ability to explain features and benefits without using scripts.
- Build strong relationships with customers.
- Meet qualitative and quantitative targets.
- Work in brick and mortar call centre.
Requirement :
Schedule :
Supplemental Pay :
Note - Interested candidates can share me their updated CV at
Job Type : Full-time
Pay : ₹35, ₹45,000.00 per month
Benefits :
Work Location : In person
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Customer Support Specialist • India