Customer Sales Executive [19 / 10 / 2025]

Key Responsibilities :

Make outbound calls to potential leads generated through campaigns, missed calls, or market data.

Clearly explain the schools offerings, curriculum (CBSE / ICSE), facilities, and admission process.

Understand and capture parent's preferences (location, budget, grade, board, etc.) during the call.

Recommend the best-fit Orchids branch or school option based on their requirements.

Handle objections smartly and build interest in school visit or counselor callback.

Schedule appointments or transfer warm leads to the PRM / Branch team for further follow-up.

Maintain accurate records in CRM with call notes, lead status, and dispositions.

Achieve daily / weekly targets for calls, follow-ups, and conversions.

Follow-up with parents via WhatsApp or SMS as required.