Industrial Trainee - Operational Department

2. Food & Beverage Service 3. Food & Beverage Production 4. Front Office

• Housekeeping
• Assist in cleaning and maintaining guest rooms, public areas, and back-of-house areas to hotel standards.
• Learn inventory management for linen, amenities, and cleaning supplies.
• Support in room inspections and ensure compliance with hygiene and safety protocols.
• Gain knowledge of laundry operations and pest control measures.
• Assist in setting up restaurants, banquets, and bars as per service standards.
• Learn table setup, order taking, and guest service etiquette.
• Support in buffet arrangements, room service, and event catering.
• Handle guest queries, ensuring prompt and courteous service.
• Assist in basic food preparation under chef supervision (cold kitchen, hot kitchen, bakery, and garde manger).
• Learn about portion control, kitchen hygiene, and food safety standards (HACCP).
• Support in maintaining kitchen cleanliness and mise-en-place preparation.
• Observe and understand menu planning and cost control techniques.
• Greet and assist guests with check-in / check-out procedures.
• Gain knowledge of reservation systems and guest registration processes.
• Handle telephone queries, room allocations, and guest requests efficiently.
• Learn cash handling, billing, and concierge services.

Skills

communication

Skills Required

Reservation Systems, Cash Handling, Haccp, Menu Planning, order taking , Laundry Operations, Inventory Management, Food Preparation, Housekeeping, Room Service, Concierge Services, Billing