Senior Manager – Logistics and Warehouse Operations

Company Description

Maison D' Auraine is a global conglomerate renowned for its premium brands in hair, beauty, and personal care, founded in 2014. Recognized for our revolutionary product lines, such as the world's largest keratin-based hair care brand GKHair, we utilize patented ingredients and cutting-edge research. With over 500,000 satisfied customers worldwide, our innovative marketing strategies and round-the-clock support have solidified our leadership in the industry. Through our state-of-the-art R&D center in Ireland, and international branches in Dubai and Hong Kong, we remain committed to sustainable business practices and the advancement of hairdressing and beauty standards.

Job Summary

The Senior Manager – Logistics and Warehouse Operations is responsible for leading end-to-end logistics strategy, warehouse management, inventory control, and distribution operations to ensure efficient, cost-effective, and customer-focused supply chain performance. This role oversees multi-site warehouse facilities, manages 3PL relationships, drives process optimization, and ensures compliance with safety and quality standards. The position requires strong leadership, analytical thinking, and operational excellenc e.

Key Responsibilities

1. Logistics Strategy & Planning

Develop and execute logistics, warehousing, and distribution strategies aligned with organizational goals.

Optimize inbound / outbound logistics processes to improve efficiency, service levels, and cost control.

Lead transportation planning, route optimization, and freight cost management.

Drive digital transformation in logistics through automation and data-driven decision-making.

2. Warehouse Operations Management

Oversee day-to-day operations of warehouses, including receiving, storage, picking, packing, dispatch, and returns management.

Ensure adherence to operational KPIs such as order accuracy, turnaround time, and storage utilization.

Implement best practices in warehouse layout, material handling, and workflow optimization.

Lead continuous improvement initiatives (Lean / Kaizen / 5S) to enhance productivity and reduce operating costs.

3. Inventory Management

Ensure accurate inventory planning, forecasting, replenishment, and cycle count programs.

Minimize stock variances, slow-moving inventory, and stockouts through robust controls and analytics.

Collaborate with procurement, production, and sales teams to maintain optimal inventory levels.

4. Vendor & 3PL Management

Manage relationships with logistics partners, carriers, and third-party warehouse service providers.

Conduct performance reviews, negotiate contracts, and ensure SLA compliance.

Evaluate new vendors and develop contingency plans to ensure business continuity.

5. Compliance, Safety & Quality

Ensure full compliance with regulatory requirements, company policies, and industry standards.

Drive a strong safety culture by enforcing HSE protocols and conducting regular audits.

Oversee quality checks in storage, handling, and dispatch processes to maintain product integrity.

6. Budgeting & Reporting

Prepare and manage annual logistics and warehouse budgets.

Track operational costs, analyze variances, and identify cost-saving opportunities.

Present performance dashboards, operational metrics, and improvement initiatives to senior leadership.

7. Team Leadership & Development

Lead, mentor, and develop warehouse and logistics teams across multiple sites.

Build high-performing teams through training, coaching, and performance management.

Foster a culture of accountability, collaboration, and continuous improvement.

Key Requirements

Education & Experience

Bachelor’s degree in Supply Chain, Logistics, Operations Management, or related field (Master’s preferred).

8–12+ years of relevant experience in logistics, warehouse operations, or supply chain management.

Proven experience managing large warehouses, multi-site operations, or 3PL environments.

Strong knowledge of systems, and modern logistics technologies.

Skills & Competencies

Excellent leadership and people management skills.

Strong analytical, problem-solving, and decision-making abilities.

Expertise in Lean, Six Sigma, and process optimization tools.

Ability to manage budgets and drive cost efficiencies.

Strong communication and stakeholder management skills.

Working

Based at HO warehouse / logistics facility with occasional travel to other operational sites.

May require extended hours during peak operational periods.