Product Quality Specialist

Overview :

We are seeking a Quality Assurance Professional to join our team. As a dedicated Quality Engineer, you will play a pivotal role in ensuring the delivery of high-quality products and services.

This role is responsible for improving product quality, reducing defects, and ensuring compliance with industry standards and regulatory requirements.

• Key Responsibilities :
• Develop, implement, and maintain quality standards and procedures to ensure product and process compliance with company specifications and regulatory requirements.
• Conduct inspections and testing of raw materials, in-process products, and finished goods to verify product quality.
• Perform audits to ensure adherence to internal and external quality standards (e.g., ISO, Six Sigma, GMP).
• Manage non-conformance reports (NCRs), perform root cause analysis, and coordinate corrective and preventive actions (CAPA).
• Analyze manufacturing processes and identify areas of inefficiency, defects, or deviations from quality standards.
• Drive continuous improvement initiatives, applying Lean, Six Sigma, or other quality improvement methodologies.
• Work with production teams to implement process enhancements, improve efficiency, and reduce waste or defects.
• Gather, analyze, and report quality data (e.g., defect rates, process performance, root cause analysis) to identify trends and support decision-making.
• Use statistical tools (e.g., SPC, Minitab, Pareto analysis) to track and monitor process performance and product quality.
• Prepare and present quality reports to senior management and provide insights into quality performance and improvements.
• Assess and qualify suppliers based on their ability to meet quality standards, and collaborate with them on quality improvement initiatives.
• Conduct supplier audits and ensure timely resolution of any quality issues with raw materials or components.
• Monitor supplier performance and work closely with the procurement team to ensure consistent product quality.
• Investigate and resolve customer complaints related to product quality, working cross-functionally to identify the root cause and corrective actions.
• Communicate with customers regarding quality-related concerns and ensure that corrective actions are implemented to meet customer expectations.
• Ensure all quality control activities are well documented, including inspection results, non-conformance reports, and corrective actions.
• Maintain and update quality documentation, including work instructions, test plans, and procedures.
• Ensure compliance with relevant regulations and certifications (e.g., ISO 9001, FDA, CE marking) and stay up to date with industry standards.
• Collaborate with R&D, production, and engineering teams to ensure quality is integrated into the design and manufacturing process from the beginning.
• Provide training to staff on quality control procedures, product specifications, and best practices to improve quality awareness across departments.

As a Quality Assurance Professional, you will have the opportunity to make a meaningful impact on our organization's success by delivering exceptional quality and service to our customers.