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Key Account Manager

Key Account Manager

ConfidentialRaipur
30+ days ago
Job description

Key Responsibilities

Client Relationship Management :

  • Develop strong, long-term partnerships with key customers (OEMs, distributors, and industrial clients).
  • Be the main point of contact to address client needs, ensuring customer satisfaction and loyalty.

Sales and Business Development :

  • Identify opportunities for upselling, cross-selling, and introducing new products.
  • Collaborate with R&D and engineering teams to provide customized bearing solutions.
  • Achieve or exceed sales targets and revenue goals.
  • Technical Expertise :

  • Understand technical aspects of bearings, including applications in industries like automotive, aerospace, manufacturing, and energy.
  • Coordinate with the technical team to recommend the right product based on load, speed, and environmental conditions.
  • Market & Competitor Analysis :

  • Monitor industry trends, competitor activities, and emerging technologies.
  • Develop strategies to retain existing customers and penetrate new markets.
  • Supply Chain & Logistics Coordination :
  • Work closely with production, logistics, and supply chain teams to ensure timely deliveries.
  • Handle inventory forecasts and resolve potential delivery or quality issues.
  • Data-Driven Reporting :

  • Maintain regular reports on customer performance, sales, and revenue forecasts.
  • Use CRM tools to manage accounts and track performance metrics.
  • Skills Required

  • Sales and Negotiation Skills : Expertise in closing deals and negotiating long-term agreements.
  • Technical Knowledge : Familiarity with bearing types (e.g., ball bearings, roller bearings, plain bearings) and their applications.
  • Customer-Focused Mindset : Ability to understand customer pain points and align solutions accordingly.
  • Project Management : Skilled in coordinating cross-functional teams for customized projects.
  • Analytical Skills : Ability to analyze market trends and customer data to drive growth.
  • Communication : Excellent verbal and written skills for technical and commercial discussions.
  • Challenges in KAM for the Bearing Industry
  • Highly Competitive Market : With numerous players, building differentiation is key.
  • Supply Chain Issues : Managing lead times, inventory, and logistics is crucial in ensuring customer satisfaction.
  • Price Sensitivity : Clients may demand cost optimization while expecting premium-quality products.
  • Technical Expectations : Customers often require in-depth technical support and customization.
  • Skills Required

    Sales, Crm, BD, Client Relationship, Competitor Analysis

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    Key Account Manager • Raipur

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