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E-Commerce Executive

E-Commerce Executive

EVitamin Business Consulting Pvt. LtdIndore, Republic Of India, IN
30+ days ago
Job description

Job Title : E-Commerce Business Associate

Job Description :

We are looking for a customer-centric and cordial E-Commerce Business Associate who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience.

Job Objectives :

  • To retain long-term consumer relationships
  • Coordinate with the E-Commerce Manager in planning promotional offers and product discounts
  • Organize e-commerce activities

Roles & Responsibilities :

  • Managing Online Portals of the clients
  • Manage online e-commerce accounts of clients
  • Respond to customer web inquiries regarding online merchandise or service orders
  • Assists customers with product selection, answer basic questions and suggest various product options that are available.
  • Understanding client problems
  • Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue
  • Take accountability and responsibility for the work assigned

    • Competencies Required :

  • Excellent written and verbal communication skills
  • Proficiency in MS Office and relevant software
  • Excellent organizational and time management skills
  • Ability to work collaboratively with other departments
  • Handle multiple projects / assignments at the same time
  • Build client relations

    • Preferred Education :

    Any Graduate or Post Graduate (BE / BBA / MBA)

    Work Location & Job Type :

    You’ll be required to work full-time from our head office in Indore

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    Executive Ecommerce • Indore, Republic Of India, IN

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