Technical Writer

About Company :

Our Client is a leading AI-powered technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our consulting-led approach and the unified suite of AI-powered platforms, solutions, and transformative offerings, we help clients realize their boldest ambitions and build intelligent, sustainable businesses.

Job Description :

Job Title : Technical Writer

Location : Pan India

Experience : 10+ yrs.

Employment Type : Contract to hire

Work Mode : Remote

Notice Period : - Immediate joiners

Technical Writer

Exp : 10+yrs.

About the job :

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part in the HITL team. They are a key link between researchers, developers, and taskers tying together many vital but disparate parts of the data annotation ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.

As a Technical Writer, you will lead complex, multidisciplinary programs. You will plan requirements with internal customers and usher projects through the entire project life-cycle. Your projects often span offices, time zones and hemispheres, and you will keep all the players coordinated on the project's progress and deadlines.

Responsibilities :

• Lead the strategy and execution of task design and instruction creation for GenAI programs, establishing best practices and templates.
• Collaborate deeply with Product Areas to understand their data needs, define clear task requirements, and provide expert consultation on task design.
• Design, write, and iterate on high-quality rater instructions and guidelines that are clear, concise, and minimize ambiguity to ensure high-quality data output.
• Develop and implement an internal training program and comprehensive knowledge base on task design principles and best practices to empower Product Areas.
• Transform complex and often ambiguous technical information from engineers and researchers into effective rater task designs. Author, edit, and maintain a range of technical documents, including in-depth task design guides, instruction templates, and Quality Control (QC) rubrics. Act as a pilot user for new workflows, refining instructions based on practical application.

Minimum qualifications :

Preferred qualifications :